Inside Sales Representative

DistributionNOW; Waucedah Township (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401k

Retirement benefits

Career growth opportunities

Friendly work environment

Paid vacation/holidays

Job summary

DistributionNOW is seeking an Inside Sales Representative to engage with customers and vendors, driving orders and providing technical and logistical support. You will manage the full order cycle, from creation to delivery paperwork, while maintaining organized records and delivering exceptional service.

You should bring a high school diploma, familiarity with drilling/production concepts, and experience in inside sales or customer service.

Qualifications

• High School diploma or equivalent work experience.
• Drilling and/or production knowledge preferred.
• MS Office skills (Excel and Word) and Syteline knowledge preferred.
• Experience in inside sales/customer service role a plus.
• Knowledge of relevant oil & gas products preferred.
• Positive, assertive attitude, outgoing, service-oriented, self-motivated.

Responsibilities

• Service drilling and/or production accounts.
• Support sales team in administrative tasks.
• Interact with customers and vendors to complete sales orders.
• Responsible for entire order process, from order creation to delivery paperwork, and maintaining records.
• Accurately create work orders and process invoices.
• Provide technical sales support and product consulting to customers.
• Directly support business development to grow customer base.
• Support efforts to exceed sales goals, increase market share and improve customer satisfaction.

Skills

Drilling knowledge

Inside sales

Customer service

Strong communication

Detail-oriented

Motivated

Team player

Self-motivated

Education

High School diploma

Tools

MS Office (Excel, Word)

Syteline

Job description

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service. START YOUR CAREER NOW. The Inside Sales Representative will have direct contact with both customers and vendors, and will ensure the highest level of service as a representative of DNOW. Coordinate with Vendors and Customers, providing both technical expertise and logistical support, while maintaining strong business relationships.

JOB RESPONSIBILITIES:

• Service drilling and/or production accounts.
• Support sales team in administrative tasks.
• Interact with both customers and vendors to complete sales orders.
• Responsible for entire order process, including order creation through delivery paperwork, and maintaining organized records.
• Accurately create work orders and process invoices.
• Provide technical sales support and product consulting to customers.
• Directly support business development efforts to cultivate and grow customer base.
• Support efforts to exceed sales goals, increase market share and improve customer satisfaction.
• Other duties, as assigned.

JOB REQUIREMENTS:

• High School diploma or equivalent work experience
• Drilling and/or production knowledge preferred.
• MS Office skills (Excel and Word) and Syteline knowledge preferred.
• Experience in inside sales/customer service role a plus
• Knowledge of relevant oil & gas products preferred
• Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction.
• Detail-oriented, organized and analytical.
• Must have current, valid driver’s license and acceptable record at all times.
• Must be able to physically lift up to 40 lbs.
• Oral and written communication skills, both internal and external.
• Relationship-building abilities with both customers and co-workers.
• Strong work ethic and integrity.

BENEFITS:

• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Friendly work environment
• Paid vacation/holidays

At DNOW we know that our greatest asset is our employees. With approximately 200 locations worldwide, DNOW is growing and so are the employment opportunities. We offer a multitude of disciplines and professions within the company and we invite you to view these opportunities. DNOW is an industry leading provider of pipe, valves and valve automation, fittings, instrumentation, mill and industrial supplies, tools, safety supplies, electrical products, drilling and production equipment, artificial lift, pumps, fabricated equipment, and industrial paints and coatings to the upstream, midstream, and downstream and industrial markets. We also offer supply chain solutions such as procurement, inventory, warehouse management logistics, safety and turnaround support services, project management, and business process and performance metrics reporting.