Inside Sales Representative

Batesville Casket Company; United States; Remote; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K with matching

Paid time off

Development opportunities

Job summary

Batesville is seeking an Inside Sales Representative to call on assigned business clients, generating revenue and building lasting relationships. You will create, organize and present professional sales materials, using Batesville’s standard processes to communicate with customers and internal teams.

The role emphasizes proactive relationship building, detailed activity tracking in CRM, and collaboration with cross-functional teams to deliver a seamless customer experience.

Qualifications

• 3+ years related experience in sales and/or marketing.
• CRM/Call Management experience preferred.
• Intermediate Microsoft Office experience.

Responsibilities

• Sells products to grow Batesville’s overall book of business; establishes and maintains quality relationships with established and prospective customers.
• Maintains current book of business while prospecting a growing Batesville’s share of wallet.
• Documents and reports on results, activities, and customer insights via CRM System.
• Conduct effective sales presentations to customers via phone with the support of technology and direct marketing efforts.
• Collaborates with sales management, field sales, marketing, logistics, and credit teams as necessary to support Batesville products and services, ensuring a seamless customer experience.
• Participates actively, as needed, in sales/marketing planning and team meetings.
• Other duties may be assigned.

Skills

Sales experience

CRM proficiency

Education

High school diploma or GED

Tools

CRM

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®.

Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.

Your Role at Batesville:

As an Inside Sales Representative, you will be responsible for calling on assigned business clients to generate sales revenue. Our primary responsibility is to promote direct and indirect sales via phone customer relations.Position must create, organize, and maintain professional and effective sales presentations.Proactively builds relationships using Batesville’s standard sales process, while also effectively communicating with Batesville associates and customers to continually monitor, document and provide feedback to our sales, support, and development teams.

How You’ll be Rewarded:

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• This role has a total cash compensation plan made up of 80% base and 20% variable performance pay.
• The expected base hourly range for this role is $25-$27 per hour plus a monthly performance bonus. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You’ll Do

• Sells products to grow Batesville’s overall book of business; establishes and maintains quality relationships with established and prospective customers.
• Maintains current book of business while prospecting a growing Batesville’s share of wallet.
• Documents and reports on results, activities, and customer insights via CRM System.
• Conduct effective sales presentations to customers via phone with the support of technology and direct marketing efforts.
• Collaborates with sales management, field sales, marketing, logistics, and credit teams as necessary to support Batesville products and services, ensuring a seamless customer experience.
• Participates actively, as needed, in sales/marketing planning and team meetings.
• Other duties may be assigned.

What You’ll Bring:

• High school diploma or general education degree (GED)
• 3+ years related experience in sales and/or marketing experience and/or training.

Nice to Haves:

• Intermediate Microsoft Office experience.
• CRM/Call Management experience preferred Previous sales or marketing experience.

Physical Requirements:

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances.

Who We Are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

What Sets Us Apart:

Making a difference:

Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority:

We promote learning and development from Day 1. From ourExperience Batesvilleonboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.

Putting customers first:

We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun!

We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back:

We support our communities by assisting in fundraising events and volunteer programs to help those in need.*These services are not available at all Batesville locations.

DISCLAIMER:

The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Affluence.