Inside Sales Representative

Quanterix; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Quanterix is hiring an Inside Sales Representative for a fully remote role in the United States. You will partner with field-based Business Development Managers to drive consumables revenue and instrument service plan bookings across the US, while expanding account penetration and maximizing pull-through revenue.

The ideal candidate has a scientific background and at least 1 year of laboratory or customer service experience, thriving in a collaborative, customer-focused environment.

Qualifications

• Bachelor's degree in Biochemistry, Molecular Biology, or related life sciences field.
• Professional fluency in English.
• Minimum of 1 year of laboratory setting or customer service experience.
• Experience in a customer-facing role within life sciences or biotech is preferred.

Responsibilities

• Partner closely with assigned BDMs to execute territory strategies, acting as an overlay to support account growth and pipeline development
• Own and deliver against a consumable's revenue quota and instrument service plan booking target within the assigned territory
• Proactively engage existing customers to drive reorders, renewals, and upsell opportunities in alignment with field sales priorities
• Support lead qualification and early-stage opportunity development, enabling BDMs to focus on high-value instrument sales cycles
• Coordinate outreach and follow-up from marketing campaigns, events, and inbound inquiries to generate qualified opportunities
• Prospect for new end users of instruments placed in central laboratory facilities
• Maintain accurate pipeline visibility and customer activity in CRM systems, ensuring strong communication and alignment with field teams

Skills

English fluency

Customer service experience

Education

Bachelor's degree in Biochemistry, Molecular Biology, or related life sciences

Job description

Inside Sales Representative
US - Remote

Quanterix is a global leader in ultra-sensitive biomarker detection, enabling breakthroughs in disease research, diagnostics, and drug development. Its proprietary Simoa technology delivers industry-leading sensitivity, allowing researchers to detect and quantify biomarkers in blood and other fluids at concentrations far below traditional limits. With more than 3,400 peer-reviewed publications, Quanterix has been a trusted partner to the scientific community for nearly two decades. In 2025, Quanterix acquired Akoya Biosciences, The Spatial Biology Company, adding multiplexed tissue imaging with single-cell resolution to its portfolio. Together, the combined company offers a uniquely integrated platform that connects biology across blood and tissue‑advancing precision medicine from discovery to diagnostics.

ROLE SUMMARY:

The Inside Sales Representative at Quanterix will serve as a key commercial partner to field-based Business Development Managers (BDMs), acting as a territory overlay to drive consumables revenue and instrument service plan bookings across the US. This role is responsible for expanding account penetration, driving service plan adoption, and maximizing pull-through consumable revenue per instrument through close collaboration with field sales. The ideal candidate has a scientific background and thrives in a highly collaborative, customer-focused environment.

WHAT YOU'LL DO:

• Partner closely with assigned BDMs to execute territory strategies, acting as an overlay to support account growth and pipeline development
• Own and deliver against a consumable's revenue quota and instrument service plan booking target within the assigned territory
• Proactively engage existing customers to drive reorders, renewals, and upsell opportunities in alignment with field sales priorities
• Support lead qualification and early-stage opportunity development, enabling BDMs to focus on high-value instrument sales cycles
• Coordinate outreach and follow-up from marketing campaigns, events, and inbound inquiries to generate qualified opportunities
• Prospect for new end users of instruments placed in central laboratory facilities
• Maintain accurate pipeline visibility and customer activity in CRM systems, ensuring strong communication and alignment with field teams

BASIC QUALIFICATIONS:

• Bachelor's degree in Biochemistry, Molecular Biology, or a related life sciences field
• Professional fluency in English
• Minimum of 1 year of experience in a laboratory setting or a customer service role

PREFERRED QUALIFICATIONS:

• Experience in a customer-facing or customer service role within the life sciences or biotech industry

EXPECTATIONS, COMPETENCIES, SKILLS & ABILITIES:

• Fully remote position, requirement to have a home office area with dependable internet
• connection
• Minor travel expectations, <5%

WHY YOU'LL LIKE WORKING WITH US

Our Technology:

From discovery to diagnostics, Quanterix's ultrasensitive biomarker detection is fueling breakthroughs
only made possible through its unparalleled sensitivity and flexibility. Simoa technology has delivered
the gold standard for earlier biomarker detection in blood, serum or plasma, with the ability to quantify
proteins that are far lower than the Level of Quantification (LoQ). Our industry-leading precision
instruments, digital immunoassay technology and CLIA-certified Accelerator laboratory have
supported research that advances disease understanding and management in neurology, oncology,
immunology, cardiology, and infectious disease.

Akoya Biosciences, a Quanterix company, is The Spatial Biology Company-bringing tissue context
to life through high-resolution, single-cell imaging. Akoya's spatial phenotyping platforms help
researchers visualize and measure how cells organize and interact within tissue to influence disease
progression and therapeutic response. From discovery through clinical research, Akoya offers a full
continuum of solutions, including PhenoCycler, PhenoImager Fusion and HT, and PhenoCode
Panels. As part of Quanterix, Akoya complements a leading portfolio of ultra-sensitive biomarker
detection technologies, together enabling a more complete view of biology and disease across both
tissue and blood.

Our Commitment to Employees:

At Quanterix, our values are based on: Team, Innovation, Customer and Owner.
Team: Challenge assumptions, not the person. Respect diversity of thought and hold ourselves to lofty
standards
Innovation: Stay curious, experiment, create and change
Customer: Prioritize and celebrate these pioneers by doing our best to deliver on commitments
Owner: Act with high integrity and in the best interest of Quanterix. Take measured risks and learn
from their success and failures.

DIVERSE & INCLUSIVE WORKPLACE:

Quanterix is committed to a Diverse and Inclusive workplace. We strive to recruit candidates who will
bring inclusive mindsets and contribute to our values.
Quanterix is an Equal Opportunity Employer and does not discriminate based on race, national origin,
gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally
protected status. Quanterix will make reasonable accommodations for qualified individuals with known
disabilities, in accordance with applicable law.