Inside Sales Representative

Smart Care Equipment Solutions; United States; On-site; USD 42,000 - 70,000; Full time

Job summary

The Inside Sales Representative (ISR) at Smart Care Equipment Solutions focuses on identifying, contacting, and qualifying prospective customers within target markets. Through phone and email outreach, the ISR builds relationships and schedules qualified meetings for the field sales team.

This role collaborates with sales and marketing to grow B2B revenue, maintain CRM records, and meet SQL and activity goals while developing a career in sales.

Qualifications

• Requires outbound calling and email prospecting experience.
• Familiarity with CRM and sales tools.
• Understanding of sales funnel and lead qualification.

Responsibilities

• Prospect and engage decision-makers through outbound phone and email outreach.
• Qualify leads based on customer needs, budget, timeline, and fit and hand-off to salesperson.
• Set meetings and appointments for field sales representatives and generate work orders.
• Clearly communicate Smart Care's value proposition and overcome basic objections.
• Maintain accurate activity, lead status, and notes in CRM and sales tools.
• Collaborate with marketing and sales to support campaigns and initiatives.
• Provide feedback to improve messaging, scripts, and outreach strategies.
• Meet or exceed SQL and activity goals.

Skills

Outbound calling

Email outreach

Communication skills

Time management

Team orientation

Education

Bachelor's degree preferred

1-2+ years in sales or related

Tools

CRM

MS Office

Sales tools

Job description

Must live in Mountain or Central Time Zone to be considered.

The Inside Sales Representative (ISR) is a key driver of Smart Care's revenue growth. This inside sales role focuses on identifying, contacting, and qualifying prospective customers within target markets. Through phone and email outreach, the ISR builds relationships, uncovers customer needs, schedules qualified meetings for the field sales team, and generates work orders. Success is measured by the generation of Sales Qualified Leads and prospective customer outreach activities.

This role partners closely with sales and marketing and is ideal for someone looking to grow a career in B2B sales.

Key Responsibilities

• Prospect and engage decision-makers through outbound phone and email outreach
• Qualify leads based on customer needs, budget, timeline, and fit and hand-off to salesperson
• Set meetings and appointments for field sales representatives and generate work orders
• Clearly communicate Smart Care's value proposition and overcome basic objections
• Maintain accurate activity, lead status, and notes in CRM and sales tools
• Collaborate with marketing and sales to support campaigns and initiatives
• Provide feedback to improve messaging, scripts, and outreach strategies
• Meet or exceed SQL and activity goals

Qualifications

• Professional, resultsdriven, and motivated to build a sales career
• Comfortable making outbound calls and communicating via email with sales aptitude
• Strong listening, communication, and organization skills
• Ability to manage time effectively and work independently
• Positive, teamoriented attitude

Experience & Skills

• Bachelor's degree preferred OR 1-2+ years of experience in sales, customer service, lead generation, or cold calling
• B2B services sales experience a plus
• Familiarity with CRM and sales/marketing tools, and/or Microsoft Office
• Understanding of sales funnel and lead qualification concepts

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail].