Inside Sales Representative

Empower Pharmacy; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

An innovative healthcare company is seeking an Inside Sales Representative to drive growth by identifying new sales opportunities and nurturing client relationships. This role combines strategic outreach with deep product knowledge to convert prospects into active accounts, enhancing customer satisfaction. You'll thrive in a fast-paced environment where your contributions are celebrated. Join a mission-driven team focused on quality, service, and innovation in healthcare, and help make a real difference in medication accessibility and affordability. If you are passionate about sales and healthcare, this is the opportunity for you!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

401(k) Matching

Wellness Perks

IV Therapy

Compounded Medications

Qualifications

• 2+ years of relevant industry or sales experience required.
• Strong communication skills and proficiency in CRM tools needed.

Responsibilities

• Identify new sales opportunities through outbound calls and email campaigns.
• Build and nurture relationships with healthcare providers.

Skills

Outbound Sales

Customer Relationship Management (CRM)

Communication Skills

Attention to Detail

Adaptability

Education

High School Diploma

Associate or Bachelor's Degree

Tools

Salesforce

Microsoft 365

Adobe

Job description

Location: Remote - (United States), United States

Posted: May 5, 2025

Job Type: Full Time

Req# 4264

Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

Inside Sales Representatives play a vital role in driving Empower Pharmacy’s growth by identifying new opportunities, nurturing client relationships, and supporting healthcare providers with tailored solutions. This position combines strategic outreach, deep product knowledge, and Customer Relationship Management (CRM) expertise to convert prospects into active accounts, fueling revenue growth and enhancing customer satisfaction. Through consistent performance tracking and proactive engagement, the role directly aligns with Empower’s mission to expand access to innovative, high-quality, and affordable medications.

Duties and Responsibilities

• Proactively identifies new sales opportunities through inbound sales qualified lead follow-up, outbound cold calling, targeted email campaigns, and re-engagement of inactive accounts.
• Builds and nurtures strong relationships with healthcare providers in assigned territories, driving sales initiatives and fostering ongoing client engagement.
• Maintains accurate CRM records by entering new leads, updating profiles, and following sales processes to achieve and exceed targets.
• Leverages deep product and industry knowledge to engage prospects, manage opportunities, and convert them into active accounts that drive revenue growth.
• Monitors key performance metrics, provides regular sales reports, and consistently meets or surpasses assigned sales goals.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Knowledge and Skills

• Experience in outbound sales, CRM required (Salesforce preferred), with preferred background in 503A/503B compounding, specialty pharmaceuticals, or areas like Telehealth, Men’s and Women’s Health, or Weight-Management.
• Strong communication skills, professionalism, attention to detail, proficiency in Microsoft 365 and Adobe, ability to pronounce medical terms, and adaptability to work remotely or in-office.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications

• A minimum of 2 years of relevant industry or sales experience equivalent.
• Requires a high school diploma or equivalents; associate or bachelor's degree preferred.

Employee Benefits, Health, and Wellness

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ - Link Opens in New Tab