Inside Sales Representative

Stanley Black & Decker, Inc.; United States; On-site; USD 67,000 - 108,000; Full time

Benefits offered by this job

tool discounts

tuition reimbursement

401(k)

Job summary

Stanley Black & Decker, Inc. in Charlestown, MA is seeking an Inside Sales Representative to sell and promote products to assigned accounts via outbound calls.

The role includes assisting outside sales with new and major accounts and managing day-to-day warehouse operations at the distribution center. You will develop territory forecasts, set performance goals with field staff, handle quotations, pricing, and freight coordination, and maintain customer relationships.

Qualifications

• Bachelor’s degree (BA) or one to two years related sales experience; or equivalent combination of education and experience
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions
• Excellent communication skills
• Experience in construction, industrial and specialty markets is a plus
• Results driven with emphasis on keeping customer and business commitments
• Self-motivated individual
• Ability to multi-task, prioritize, and manage time effectively
• Proficiency in CRM software and Microsoft Office

Responsibilities

• Sell and promote company products to assigned accounts via outbound proactive telephone calls.
• Assist in the development of new and major accounts with outside sales personnel.
• Administer day-to-day functional operations of a regional warehouse under the Sales Manager.
• Develop sales forecast for assigned territories.
• Develop and establish goals and standards of performance for assigned territories with Field Sales Representative and Regional Sales Director.
• Achieve sales forecasts, objectives and goals in assigned territories.
• Execute requests for quotation from customers and prospects, according to the Sales Manager’s guidelines.
• Perform freight rate negotiation and routing responsibilities; file freight claims as needed.
• Develop call reports as required for specific accounts and/or products.
• Initiate follow-up to screen leads derived from advertising and trade shows.
• Resolve problems with assigned accounts and assist with major accounts handled by outside sales.
• Communicate customer need dates to customer service and production control.
• Analyze, control and administer product pricing per Sales Manager guidance.
• Process customer returns and requests for credit.
• Communicate competitive activities to the Sales Manager.
• Communicate technical information between customers and Nelson Engineering Group.
• Attend trade association meetings with the customer base.

Skills

Excellent communication skills

Self-motivated

Multi-tasking

Time management

Learn and grow

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Inside Sales Representative

Charleston, MA, United States

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As an Inside Sales Representative, you’ll be part of our Nelson Stud Welding commercial team as an on‑site employee. Responsible for selling and promoting company products to assigned accounts via outbound proactive telephone calls. Further responsibilities include assisting in the development of new and major accounts with outside sales personnel, and administration of the day‑to‑day functional operations of a regional warehouse under the direction of the Sales Manager. Position is on‑site at our distribution center located at: 32 Spice Street, Charlestown, MA 02129-1306. You’ll get to:

• Develop sales forecast for assigned territories.
• Develop and establish goals and standards of performance for assigned territories along with Field Sales Representative and Regional Sales Director.
• Achieve determined sales forecasts, objectives and goals in assigned territories.
• Execute requests for quotation from customers and prospects, according to the Sales Manager’s guidelines.
• Distribution responsibilities include negotiating freight rates and tariffs, routing traffic, tracing shipments, obtaining proof of delivery, and the filing of freight claims.
• Develop call reports as required for specific accounts and/or products.
• Initiate follow‑up to screen leads derived from advertising and trade shows.
• Resolve any and all problems with assigned accounts and assist with the resolution of any/all problems with major accounts assigned to outside sales.
• Effectively communicate customer need dates to customer service and production control.
• Analyze, control and administer product pricing in line with the Sales Manager’s recommendations.
• Processing customer returns and requests for credit.
• Communicate competitive activities to the Sales Manager
• Communicate technical information between customers and Nelson Engineering Group.
• Attend trade associate meetings in conjunction with customer base, i.e. AWS, Steel Fabricators Association.
• Contact of outside vendors for services, price, delivery, and the request of issuance of purchase orders for the same.
• Operate assigned territory within budget guidelines.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor’s degree (BA); or one to two years related sales experience; or equivalent combination of education and experience
• Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Excellent communication skills
• Experience in construction, industrial and specialty markets is a plus
• Results driven with emphasis on keeping customer and business commitments
• Self‑motivated individual
• Ability to multi‑task, prioritize, and manage time effectively
• Proficiency in CRM software and Microsoft Office

The Details:

You’ll receive a competitive salary and a great benefits plan including:

• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state‑of‑the‑art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn’t stopped us from evolving into a vibrant, diverse, global growth company.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development:

Our lifelong learning philosophy means you’ll have access to a wealth of state‑of‑the‑art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:

We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:

You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement:

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at [phone] or at [e-mail]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov)

The Total Target Cash Compensation range for this position is $67,200.00 - $108,200.00

• This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job‑related knowledge, skills, qualifications, experience and in compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. Please note that salary is only one component of total rewards at Stanley Black & Decker.
• The target cash compensation range listed in this job posting reflects the range for the primary location specified. The cash compensation range may vary for other locations.
• The successful candidate may be eligible for annual merit increases.
• Medical, dental, life, vision, disability, 401(k),Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well‑being.
• Discounts on Stanley Black & Decker tools and other partner programs.