Inside Sales Representative

Mayer; Tuscaloosa (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Health & Wellness Programs

Job summary

A leading electrical distribution firm is looking for an Inside Sales Representative to drive sales efforts from Tuscaloosa, AL. This role emphasizes building customer relationships, managing orders, and utilizing digital tools for effective communication and marketing. Candidates should have prior customer service and sales experience, with a commitment to excellence in communication and problem-solving. This position offers a comprehensive benefits package including medical, 401K, and tuition reimbursement.

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience.
• Ability to handle basic/intermediate issues and problems.
• Basic/intermediate product and application knowledge essential.

Responsibilities

• Process telephone orders, quoting prices and delivery specs.
• Assist outside sales personnel with priority transactions.
• Utilize company digital tools for sales and marketing efforts.

Skills

Customer service experience

Sales experience

Communication skills

Problem-solving skills

Interpersonal skills

Time management

Education

High School or GED

Tools

Microsoft Office

ERP systems

CRM systems

Job description

Job Description

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business through eight regions that market under various banners and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for an Inside Sales Representative to join our Mayer team in Tuscaloosa, AL.

As an Inside Sales Representative, you will proactively drive telephone or email sales and marketing efforts, with the objective of increasing profitable sales. Your main duties include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for additional organic growth from our existing customer base.

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms, and offering substitute products where appropriate.
• Assist outside sales personnel by processing priority transactions.
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and grow business with new and existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to identify objectives, requirements, and preferences; close orders and resolve customer issues promptly using root‑cause analysis.
• Process product quotations/proposals and provide continuous follow‑up throughout the customer purchasing cycle.
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
• Participate in product meetings, seminars, and training to enhance and maintain personal and product knowledge.
• Pursue product applications utilizing personal knowledge, internal specialists, vendor representatives, and other available sources.
• Perform other duties as assigned.

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience.
• High School or GED – required.
• Ability to handle basic/intermediate issues and problems.
• Basic/intermediate product and application knowledge essential.
• Positive, friendly, and helpful attitude with customers; sensitivity to their needs.
• Customer oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation, interpersonal, and influence skills.
• Highly self‑motivated.
• Familiarity with Microsoft Office and relevant ERP and CRM systems.
• Ability to work overtime as needed.

Additional Information

Physical Demands

• Sit – at least 51% of the time.
• Walk – 21% to 50% of the time.
• Use hands to handle or feel – at least 51%.
• Stoop, kneel, crouch or crawl – up to 20% of the time.
• Climb or balance – up to 20% of the time.
• Talk, hear, taste, or smell – up to 20% of the time.

Weight and Force Demands

• Up to 10 pounds – 21% to 50% of the time.
• Up to 25 pounds – 21% to 50% of the time.
• Up to 50 pounds – up to 20% of the time.

Working Environment

• Exposed to a high noise level or heat and cold – up to 20% of the time.
• Exposed to electrical hazards – None.
• Handles or works with potentially dangerous equipment – up to 20% of the time.
• Travels to offsite locations – up to 20% of the time.

Disclaimer

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Mission Statement

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed. We understand that our success and innovation are enhanced by an inclusive and diverse workforce.

Seniority level: Not Applicable

Employment type: Full‑time