Inside Sales Representative

Rexel France; Montgomery (AL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Health & Wellness Programs

Flexible Spending Accounts

Job summary

A large distributor of electrical products is seeking an Inside Sales Representative in Montgomery, AL. The role involves proactive sales through telephone and email, managing customer relationships, and processing orders. The ideal candidate will have customer service experience, strong communication skills, and the ability to handle multiple tasks effectively. This position offers a competitive benefits package and opportunities for career advancement.

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience.
• Ability to handle basic/intermediate issues and problems.
• Familiar with digital tools to promote and sell.

Responsibilities

• Process telephone orders by quoting product prices and delivery specifications.
• Assist outside sales personnel by processing priority transactions.
• Manage a defined customer base and establish customer relationships.

Skills

Customer service skills

Sales skills

Communication skills

Problem-solving skills

Negation skills

Interpersonal skills

Organization skills

Education

High School or GED

Tools

Microsoft Office

ERP systems

Customer Relationship Management Tools (CRM)

Job description

Overview

We are looking for an Inside Sales Representative to join our Mayer team in Montgomery, AL!

Summary: Employee’s level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from the existing customer base.

Responsibilities

• Process telephone orders by quoting product prices, delivery specifications, and payment terms, and by offering substitute products where appropriate.
• Assist outside sales personnel by processing priority transactions.
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and additional sales to existing customers.
• Prospect for new accounts within a specified geographical territory.
• Manage a defined customer base and establish and maintain customer relationships.
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root‑cause analysis.
• Process product quotations/proposals and provide continuous follow‑up throughout the completion of the customer's purchasing cycle.
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
• Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge.
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
• Other duties as assigned.

Qualifications

• 2+ years of customer service, sales, or electrical distribution experience.
• High School or GED - Required.
• Ability to handle basic/intermediate issues and problems.
• Basic/intermediate product and application knowledge essential.
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs.
• Customer‑oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills.
• Ability to prioritize and manage multiple tasks and deadlines.
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence.
• Highly self‑motivated.
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relationship Management Tools (CRM).
• Ability to work overtime as needed.

Physical Demands

• Sit: Must be able to remain in a stationary position – Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location – Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery – Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet – Occasionally – up to 20%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment – Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions – Occasionally – up to 20%

Weight and Force Demands

• Up to 10 pounds – Frequently – 21% to 50%
• Up to 25 pounds – Frequently – 21% to 50%
• Up to 50 pounds – Occasionally – up to 20%

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally – up to 20%
• Exposed to electrical hazards; risk of electrical shock – None
• Handles or works with potentially dangerous equipment – Occasionally – up to 20%
• Travels to offsite locations – Occasionally – up to 20%

Disclaimer

“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional optional insurance such as pet insurance, legal assistance, critical illness, home and auto insurance to name a few.
• Employee discount programs
• Professional training & development programs
• Career advancement opportunities – We like to promote from within

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight regions that go to market under various banners and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.