Inside Sales Representative

RFMW, Ltd.; San Jose (CA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)/Roth plan with matching

Tuition Reimbursement

Job summary

RFMW Ltd. is seeking an Inside Sales Representative to grow existing customers, qualify new business, and hit monthly quotas. The role can be based in our San Jose office or performed remotely from other US geographies.

You will work with outside sales and the distribution team to increase customer satisfaction and profitability, utilizing ERP for orders, quotes, and returns while pursuing cross-sell and upsell opportunities. Strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree (Electrical Engineering or Business preferred).
• Three plus years related experience in Sales/Marketing environment.
• Bright, energetic professional with outstanding communication and interpersonal skills.
• Proficient with Microsoft Office (Word, Excel, PPT), and web-based CRM too.

Responsibilities

• Generate new and repeat sales by providing product information in a timely manner.
• Utilize ERP System to accurately process and manage customer transactions such as orders, quotes or returns, samples.
• Work with Field Sales and Product Management to determine customer requirements and recommend products.
• Recommend alternate products based on cost, availability or specifications.
• Increase sales and average order size through cross-selling and up-selling.

Skills

Communication skills

Interpersonal skills

Multi-tasking

Organizational skills

Independent

Education

Bachelor’s degree in Electrical Engineering or Business

Tools

Microsoft Office

CRM systems

Job description

Under the direction of the Inside Sales Manager, the Inside Sales Representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. This position can be based out of our San Jose office or could accommodate someone working remotely in other geographies within the United States.

RFMW is an electronic component distributor of RF and microwave products.

ACCOUNTABILITIES

Generate new and repeat sales by providing product information in a timely manner.

Utilize ERP System to accurately process and manage customer transactions such as orders, quotes or returns, samples: as well as opportunity tracking, design registrations and ship & debits.

Work with the Field Sales and Product Management teams on the following:

Determine customer requirements and expectations in order to recommend specific products and solutions.

Recommend alternate products based on cost, availability or specifications.

Provide accurate information regarding availability of in-stock items.

Obtain accurate information from vendors relating to shipment dates and expected date of delivery.

Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.

Increase sales and average order size by means of cross-selling, up-selling, and add-on sales.

Perform other duties as assigned.

EDUCATION & EXPERIENCE

Bachelor’s degree (Electrical Engineering or Business preferred). Three plus years related experience in Sales/Marketing environment.

SKILLS & CERTIFICATIONS

• Bright, energetic professional with outstanding communication and interpersonal skills.
• Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines.
• Excellent organizational and project management skills.
• Strong attention to detail.
• Self-driven and independent.
• Proficient with Microsoft Office (Word, Excel, PPT), and web-based CRM too.

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts.
• Educational Assistance (Tuition Reimbursement).
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.
• Great culture and opportunities for growth and advancement.

Total Annual Compensation: $65,000 - $80,000/year. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

RFMW/XTG is an Equal Opportunity Employer, and we support protected veterans and individuals with disability thorough our affirmative action program. RFMW is a business unit of Exponential Technology Group, Inc. (XTG). XTG is a subsidiary of TTI, a wholly owned subsidiary of Berkshire Hathaway Inc.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.