Inside Sales Representative

RFMW; Boston (MA); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)/Roth with matching

Health Savings Account

Tuition Reimbursement

Professional development

Community philanthropy programs

Growth opportunities

Job summary

RFMW seeks an Inside Sales Representative to grow existing customers and create new ones, working with outside sales and the distribution team to meet monthly quotas at appropriate gross margins while boosting customer satisfaction.

This role can be based in our San Jose office or remote within the United States, requiring ITAR compliance and US work authorization. Total compensation ranges and opportunities for growth are highlighted in the posting.

Qualifications

• Bachelor’s degree in Electrical Engineering or Business preferred.
• Three plus years of sales/marketing experience.

Responsibilities

• Generate new and repeat sales by providing product information in a timely manner.
• Use ERP system to process orders, quotes, returns and manage transactions including samples and shipments.
• Collaborate with Field Sales and Product Management to determine customer requirements and recommend products.
• Recommend alternates based on cost, availability or specifications.
• Provide accurate stock and vendor shipment date information.
• Increase sales through cross-selling and up-selling.

Skills

Communication

Multitasking

Organization

Attention to detail

Self-motivated

Microsoft Office

CRM software

Education

Bachelor’s degree (Electrical Engineering or Business)

Job description

Under the direction of the Inside Sales Manager, the Inside Sales Representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction. This position can be based out of our San Jose office or could accommodate someone working remotely in other geographies within the United States.

Accountabilities

• Generate new and repeat sales by providing product information in a timely manner.
• Utilize ERP System to accurately process and manage customer transactions such as orders, quotes or returns, samples: as well as opportunity tracking, design registrations and ship & debits.
• Work with the Field Sales and Product Management teams on the following:
• Determine customer requirements and expectations in order to recommend specific products and solutions.
• Recommend alternate products based on cost, availability or specifications.
• Provide accurate information regarding availability of in-stock items.
• Obtain accurate information from vendors relating to shipment dates and expected date of delivery.
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
• Increase sales and average order size by means of cross-selling, up-selling, and add-on sales.
• Perform other duties as assigned.

Education & Experience

• Bachelor’s degree (Electrical Engineering or Business preferred). Three plus years related experience in Sales/Marketing environment.

Skills & Certifications

• Bright, energetic professional with outstanding communication and interpersonal skills.
• Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines.
• Excellent organizational and project management skills.
• Strong attention to detail.
• Self-driven and independent.
• Proficient with Microsoft Office (Word, Excel, PPT), and web-based CRM too.

What we offer our team members:

• A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, Healthcare Savings Accounts.
• Educational Assistance (Tuition Reimbursement).
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• A strong focus on giving back to our communities through philanthropic opportunities.
• Great culture and opportunities for growth and advancement.

Total Annual Compensation: $65,000 - $80,000/year. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. ‘Green Card Holder’), Political Asylee, or Refugee.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

RFMW/XTG is an Equal Opportunity Employer, and we support protected veterans and individuals with disability thorough our affirmative action program. RFMW is a business unit of Exponential Technology Group, Inc. (XTG). XTG is a subsidiary of TTI, a wholly owned subsidiary of Berkshire Hathaway Inc.