Inside Sales Representative

Aspire; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Aspire is building the financial operating system for global founders, and this role sits at the intersection of partnerships, account management, and product feedback. You’ll own relationships with customers acquired via partner ecosystems and self-serve channels, guiding them to value and long-term advocacy.

You'll collaborate across Product and Support to remove friction, upsell where appropriate, and translate customer insights into actionable improvements that drive growth while delivering

Qualifications

• 3–5 years of experience in sales, account management, or other client-facing roles.
• Self-directed builder who can create structure from ambiguity and take ownership of outcomes.
• Interest in fintech/financial services and helping customers thrive in it.
• Curious and customer-obsessed, with a knack for solving problems beyond the surface.
• Familiarity with AI concepts and applying AI tools to real-world problems at Aspire.

Responsibilities

• Champion customers' success as the trusted advocate for businesses acquired via partner ecosystem and self-serve channels.
• Deliver exceptional experiences by removing friction and solving customer challenges across departments.
• Capture customer insights and translate them into actionable feedback for leadership and product strategy.
• Identify growth opportunities through consultative selling and expanding revenue with existing customers.
• Maintain meticulous records of interactions and pipeline progress for forecasting and insights.
• Provide white-glove support, troubleshooting issues and building strong customer relationships.

Skills

Relationship building

Consultative selling

AI concepts

Self-directed ownership

Cross-functional collaboration

Customer empathy

Tools

Claude

n8n

Job description

About The Company

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that!

About The Company

Founders today are building global companies from day one — but the systems that manage their money were built for a different era. Aspire exists to change that!

We’re building the financial operating system for global founders, bringing banking, software, and automation into a single platform so businesses can move faster across borders and stay focused on building.

Aspire is built by people who think from first principles, care deeply about solving hard problems, and take real ownership of their work. Our team brings global experience from leading fintech and technology companies, and many of us are former founders and operators who understand what it takes to build thoughtfully, make trade-offs, and deliver at scale in a global environment.

Backed by leading global investors including Y Combinator, Peak XV, and Lightspeed, Aspire has been trusted by more than 50,000 startups and growing businesses worldwide to manage their finances since 2018. Together with partners like J.P. Morgan, Visa, and Wise, we’re building for the next generation of global companies.

About The Team

Our Commercial tribe drives revenue growth across Aspire's sales, account management, and partnership motions. You'll work closely with customer-facing teams to win, grow, and retain the businesses that rely on Aspire.

About The Role

We're hiring for a customer-facing role owning the relationship with businesses that come to Aspire through our partner ecosystem and self-serve channels. You'll be their trusted advocate from day one, helping them get real value out of the platform while spotting the moments where Aspire can do even more for them. It's a mix of relationship-building, consultative selling, and cross-functional problem-solving — you'll work closely with Product, Support, and other teams to remove friction and turn customers into long-term advocates.

What You'll Own

• Championing our customers' success — being the trusted advocate for businesses acquired through our partner ecosystem and self-serve channels, ensuring they achieve their goals and maximise ROI
• Driving exceptional experiences — partnering across departments to remove friction, solve customer challenges, and create seamless experiences that delight and inspire loyalty
• Amplifying the customer voice — shaping our product roadmap and strategy by capturing customer insights and translating them into actionable feedback for leadership
• Unlocking growth opportunities — mastering consultative selling by deeply understanding each customer's evolving needs and strategically presenting solutions that drive measurable value and expansion revenue
• Owning the relationship — maintaining meticulous records of customer interactions and pipeline progress, and delivering transparent, data-driven insights that fuel forecasting and performance optimisation
• Delivering white-glove support — responding with speed and expertise to customer needs, troubleshooting complex issues, and building unshakeable relationships that turn customers into advocates

What You Need To Be Successful

• 3-5 years of experience in sales, account management, or other client-facing roles
• A self-directed builder who creates structure from ambiguity and takes ownership of outcomes
• Excitement about the evolving fintech and financial services landscape, and eagerness to help customers thrive in it
• Inherent curiosity and customer obsession, with genuine care for solving problems beyond the surface
• Has a strong grasp of artificial intelligence concepts and the ability to apply AI tools (e.g. Claude, n8n, etc.) and frameworks to solve real-world problems at Aspire