Inside Sales Representative

Integrated Power Services; Saint Paul (MN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

PTO

401k Employer Match

Bonus Incentives

Tuition Reimbursement Program

Medical, Dental and Vision plans

Employee Assistance Program (EAP)

And more!

Job summary

Integrated Power Services seeks an Inside Sales Representative to grow sales, deliver outstanding customer service, and support the Service Center in sales and distribution activities.

You will handle quotes, orders, and customer communications while building long-term relationships and coordinating with management on pricing and service options.

Qualifications

• Ability to process high transactional volume.
• Customer-focused mentality.
• Strong communication skills.
• Self-motivated and a team player.
• Professional phone and email etiquette.
• Ability to multi-task.
• Good technological proficiency: Office Suite, Inventory & Database Systems.

Responsibilities

• Provide timely customer service, purchasing, and supplier management support.
• Create quotes for customer orders and communicate with the sales team to ensure accuracy.
• Process customer orders and advise on availability, correct part numbers, shipping charges and price.
• Establish long-term customer relationships utilizing sales techniques, policies and philosophies of the company, and service center capabilities.
• Consult with appropriate management on problems involving pricing, specifications, warranties, and service adaptations.
• Have thorough knowledge of competition in the marketplace and competitive bid situations.
• Timely and accurate selection and procurement of motors and other electrical equipment from suppliers.
• Analyze and understand customer requirements.
• Support sales team with invoicing, parts ordering, and researching most cost effective options.
• Responsible for investigation and resolution of customer complaints.
• Coordinate customer service objectives with departmental and service center operations.
• Provide customer and sales correspondence including, tracing of shipments, order processing, customer credits and inventories.

Skills

High volume processing

Customer-focused

Strong communication

Self-motivated

Phone etiquette

Multitasking

Office suite proficiency

Meridian experience

Tools

Office Suite

Inventory Systems

Database Systems

Meridian system

Job description

Who We Are:

Integrated Power Services (IPS) is the leading North American solution provider for power management, electro-mechanical and rotating assets. Serving customers across a wide range of industries, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil & gas, metals, mining, paper, aggregates, and cement.

IPS defines world-class electric motor and generator repair, and Power Management every day. When you work for IPS, you can learn from industry experts and discover your potential while being part of a winning team committed to upholding our core values: Safety, Integrity, Teamwork, Accountability, Customer Focus, Entrepreneurial Spirit.

Responsibilities and Expectations:

Integrated Power Services (IPS) is seeking a motivated Inside Sales Representative to join our team. As an Inside Sales Representative for IPS you will work to increase sales, provide customer service, and support the Service Center in sales & distribution activities.

• Provide timely customer service, purchasing, and supplier management support
• Create quotes for customer orders and communicate with the sales team to ensure accuracy
• Process customer orders and advise on availability, correct part numbers, shipping charges and price
• Establish long-term customer relationships utilizing sales techniques, policies and philosophies of the company, and service center capabilities
• Consult with appropriate management on problems involving pricing, specifications, warranties, and service adaptations
• Have thorough knowledge of competition in the marketplace and competitive bid situations
• Timely and accurate selection and procurement of motors and other electrical equipment from suppliers
• Analyze and understand customer requirements
• Support sales team with invoicing, parts ordering, and researching most cost effective options
• Responsible for investigation and resolution of customer complaints
• Coordinate customer service objectives with departmental and service center operations
• Provide customer and sales correspondence including, tracing of shipments, order processing, customer credits and inventories

Qualifications and Competencies:

• Ability to process high transactional volume
• Customer-focused mentality
• Great communication skills
• Must be self - motivated and a team player
• Professional phone and email etiquette
• Ability to multi-task
• Good technological proficiency, Office Suite, Inventory & Database Systems
• Be able to report and work daily in the Meridian facility
• Industrial Inside Sales background preferred but not required
• New motor or electrical component knowledge preferred but not required

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.