Inside Sales Representative

Circle K Stores Inc.; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Circle K Stores Inc. is seeking an Inside Sales Representative to drive new business by connecting with prospective customers and expanding the Circle K client portfolio.

The role emphasizes identifying customer needs, managing sales cycles, and coordinating product delivery while maintaining strong relationships and accurate activity records. A 1–2 year sales background supports success in a fast-paced environment.

Qualifications

• 1–2 years of related sales experience.
• Excellent communication skills to build rapport over the phone with external customers and in person with internal customers and peers.
• Sound sales skills: identify customer needs and make appropriate recommendations to close the sale.
• Time management and prioritization skills.

Responsibilities

• Meets monthly, quarterly, and annual financial targets by connecting with new prospective customers and generating new accounts.
• Identifies underlying business problems and requirements for Circle K clients through open-ended questions.
• Maintains accurate records of all sales activities including calls, presentations, and follow-ups using Salesforce.
• Coordinates the implementation and delivery of Circle K products to new customers.
• Maintains contacts with customers to ensure high levels of satisfaction and ongoing portfolio growth.
• Builds a pipeline of new customers to sustain portfolio performance.

Skills

Communication skills

Time management

Sales skills

Cross-functional collaboration

Education

High School diploma or equivalent

College degree

Tools

Salesforce CRM

Word

Excel

Access

PowerPoint

Job description

Inside Sales Representative Job Description

ESSENTIAL RESPONSIBILITIES

• Meets monthly, quarterly, and annual financial targets by connecting with new prospective customers and generating new accounts.
• Identifies underlying business problems and unique requirements for potential Circle K clients through the use of open-ended questions to uncover needs, wants and challenges.
• Maintains industry knowledge including knowledge of competitive landscape.
• Demonstrates the ability to gather and submit detailed business information for underwriting and pricing.
• Maintains accurate records of all sales activities including sales calls, presentations, closed sales, and follow-up activities including the use of SalesForce to maintain accurate records to maximize portfolio potential.
• Anticipates and seeks out potential customers’ objections and concerns.
• Responds to unexpected or challenging questions, price questions, and objections.
• Understands and leverages the relationship between benefits, value, and price to acquire new customers.
• Coordinates the implementation and delivery of Circle K products to new customers.
• Maintains close contacts with customers and establishes a comprehensive customer experience that includes consultation and analysis.
• Maintains contact with all new customers in portfolio to ensure high levels of client satisfaction.
• Follows up on customer issues to ensure resolution through appropriate internal and external resources.
• Plans potential and customer contacts ensuring proper balance is maintained between existing customers and prospective customers.
• Builds sufficient pipeline of new customers to maintain portfolio.

REQUIREMENTS

• High School diploma or equivalent
• 1-2 years of related sales experience
• Communication skills – able to build rapport over the phone with external customers and in person with internal customers and peers
• Excellent Product and Process knowledge
• Sound sales skills: can identify customer needs and makes appropriate recommendations to confirm the sale
• Time management and work prioritization skills
• Ability to utilize sales tools as appropriate (fuel save, fuel locator, online, etc)
• Handles complex or unusual situations with ease
• Identifies opportunities to sell/retain a customer
• Identifies and takes action to improve process or situation
• Ability to work cross functional with Fleet customers, internal and external sales representatives, credit, partners and Leadership
• Must successfully pass a background investigation

Preferred Qualifications

• College degree
• Previous customer facing phone work
• Coaching experience or ambition preferred
• Experience with Salesforce CRM
• Must be computer literate in Word, Excel, Access and PowerPoint
• Must be able to perform the essential duties and responsibilities as described above.
• Must be able to follow state, federal and company guidelines.

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.

Our mission at Circle K is to make people’s lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we’ve built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.