Inside Sales Representative

TAL Building Centers; Oroville (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

TAL Building Centers is seeking an in-store Sales Associate based in Vancouver, WA. You will serve existing account customers and walk-in/homeowners, managing the full sales cycle from lead identification to closing deals.

The role emphasizes accurate quotes, efficient order processing, and delivering an exceptional customer experience. You will collaborate with yard, store, and office teams to meet customer needs, handle special orders, and support credit and returns processes.

Qualifications

• Minimum education of High School or equivalent.
• 1-2 years sales experience, preferably in the building industry or construction environment.
• Must be able to work as a team and communicate effectively.
• Good understanding of contractor sales process.
• Proficient with Microsoft Office tools and Point of Sale Programs.

Responsibilities

• Identify potential customers and develop relationships; present tailored solutions.
• Manage the full sales process from lead to close.
• Negotiate terms and close sales with customers.
• Coordinate with yard, store and office teams to ensure exceptional customer experience.
• Assist with credit and returns processes as needed.
• Maintain and grow the existing customer base and wallet share.

Skills

Sales experience

Microsoft Office

POS software

Teamwork

Communication

Education

High School diploma or equivalent

Tools

Point of Sale systems

Job description

We are Part of the TAL Building Centers Family of Stores

Based in Vancouver, Washington, TAL Building Centers is a family-owned company helping to build better communities. At our building centers located throughout the Pacific Northwest, we create a positive experience for our customers, pros and homeowners alike, by providing guidance for innovative, smart building solutions. Our mission and core values drive everything we do.

Our Mission

We Help Build Better Communities

Our Core Values

We Are the Guide

We Are Courteous

We Are Ambitious

We Are Accountable

We Are Safe

So, why TAL? Because we're more than just a job - we're an opportunity to be part of something bigger. Embrace your potential, and together, let's build a brighter future.

Role Statement

In-branch, store-based and primarily accountable for serving existing account customers. Secondarily accountable to serve, walk-in, cash, DIY, and homeowners for project-based sales. Manage the sales process for customers from end-to-end: identify leads, negotiate all deal phases and manage the closing process.

Location

This position will be performed onsite at our store. Remote work is not available for this role.

Outcomes for Success

• Identify and develop potential customers and make effective sales presentations.
• Establish relationships with potential customers and assess their requirements to offer tailored solutions.
• Build and maintain strong relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
• Consult with customers to determine functional and spatial requirements and prepare information regarding design, specifications, materials, equipment, estimated costs and building time.
• Prepare estimates and process all quotes, purchase orders, tickets, changes, invoices, etc. while following Quote Management Guidelines.
• Achieve greatest gross margin dollar potential on all sales.
• Assist with customer service problems, such as credits, refunds, returns, and exchanges.
• Communicate and coordinate with yard, store, and office personnel to ensure execution of the sales order to provide an exceptional customer experience.
• Handle special orders and assignments.
• Assist credit department to ensure all credit requirements have been met.
• Communicate effectively with customers and internal team members.
• Maintain current customer base and increase wallet share.
• May perform other duties as assigned.

Benefits

Benefits are an important part of overall compensation. We are pleased to offer a comprehensive array of quality benefits to support your health, your family, and your way of life.

Our benefits package for our full-time, benefit eligible employees is robust:

• Affordable health and dental insurance via a national network.
• HSA employer contributions.
• Employer paid vision insurance.
• Employer paid life insurance.
• Excellent paid time off, including your birthday!
• 401k options.
• Strong commitment to training, professional development and career advancement.
• Product discounts.
• Tons of other incentives, reward & recognition opportunities, and voluntary benefits!

Requirements

• Minimum education of High School or equivalent.
• 1-2 years sales experience, preferably in the building industry or construction environment.
• Must be able to work as a team and communicate effectively.
• Good understanding of contractor sales process.
• Proficient with Microsoft Office tools and Point of Sale Programs.

Physical Requirements

• This is largely a sedentary role; however, some filing is required.
• This would require the ability to lift files, open filing cabinets, bending, or standing on a stool as necessary.
• Exerting up to 20 pounds of force occasionally
• Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
• May require exerting up to 80 pounds of force seldom and/or up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.

Wages

Starting wages will be based on years of experience and education.

TAL Building Centers is an Equal Opportunity Employer.