Inside Sales Representative

Tensik Industries; Orlando (FL); On-site; USD 52,000 - 68,000; Full time

Job summary

Tensik Industries seeks a Sales Analyst to prospect, qualify, and update lead data in the CRM, converting opportunities into qualified deals for the Sales Coordinator.

You will support RFQ/RFP preparation, maintain traceability, and generate reports on KPIs to improve pipeline performance and forecast accuracy.

Qualifications

• English proficiency required for communication with customers in the United States.
• Spanish preferred.
• 1–2 years in B2B prospecting, inside sales, sales analysis, corporate account management, or sales support in industrial or manufacturing environments.

Responsibilities

• Review, categorize, and record in the CRM, daily, 100% of leads received through the website, campaigns, calls, emails, referrals, or other sources.
• Actively pursue assigned leads through calls, follow-up calls, emails, messages, and other authorized sales activities until contact, qualification, or documented closure is achieved.
• Follow the outreach and follow-up schedules established by the Sales Coordinator and maintain a scheduled next activity for active opportunities.
• Fully and consistently record in the CRM all relevant interactions, contact details, customer needs, products of interest, location, project timeframe, available budget, and any other information obtained.
• Apply established qualification criteria to determine whether a lead can be converted into a deal and transfer it to the Sales Coordinator when appropriate.
• Verify that the minimum required technical and commercial information is available before requesting a quotation or formal evaluation.
• Assist the Sales Coordinator in collecting and organizing information for proposals, quotations, and RFQ/RFP processes.
• Keep drawings, specifications, emails, customer documents, and commercial versions related to each opportunity organized in the CRM or an approved repository.
• Support the preparation of pipeline, lead conversion, activity, and sales forecast reports by maintaining accurate, up-to-date data.
• Provide administrative follow-up on issued proposals when assigned, documenting responses and next steps.
• Support documentation of purchase orders and the handoff of sold projects to internal departments, following the process established by the Sales Coordinator.
• Maintain the confidentiality of customer information, proposals, price lists, and technical and commercial documentation.

Skills

CRM experience

English proficiency

Sales calls

Recordkeeping

Education

Associate-level technical degree

University degree in Industrial Engineering

Tools

HubSpot

Salesforce

MS Excel

Job description

Consistently conduct prospecting, outreach, follow-up, and qualification of assigned leads, keeping the CRM up to date and converting initial opportunities into sufficiently qualified deals for the Sales Coordinator to manage. Also support the administrative preparation of proposals, RFQs/RFPs, and sales documentation, ensuring information traceability and continuity throughout the sales process.

Reporting Structure

• Reports to: Sales Coordinator.

Position Authority

• Request additional information from a lead or prospective customer before considering an opportunity sufficiently qualified.
• Close or disqualify leads according to criteria established by the Sales Coordinator, documenting the reason in the CRM.
• Immediately escal to the Sales Coordinator.
• Request internal assistance to gather the documentation required for RFQs, RFPs, or proposal preparation, in coordination with the person responsible for sales.

Responsibilities:

• Review, categorize, and record in the CRM, daily, 100% of leads received through the website, campaigns, calls, emails, referrals, or other assigned sources.
• Actively pursue assigned leads through calls, follow-up calls, emails, messages, and other authorized sales activities until contact, qualification, or documented closure is achieved.
• Follow the outreach and follow-up schedules established by the Sales Coordinator and always maintain a scheduled next activity for active opportunities.
• Fully and consistently record in the CRM all relevant interactions, contact details, customer needs, products of interest, location, project timeframe, available budget, and any other information obtained.
• Apply established qualification criteria to determine whether a lead can be converted into a deal and transfer it to the Sales Coordinator when appropriate.
• Verify that the minimum required technical and commercial information is available before requesting a quotation or formal evaluation.
• Assist the Sales Coordinator in collecting and organizing information for proposals, quotations, and RFQ/RFP processes.
• Keep drawings, specifications, emails, customer documents, and commercial versions related to each opportunity organized in the CRM or an approved repository.
• Support the preparation of pipeline, lead conversion, activity, and sales forecast reports by maintaining accurate, up-to-date data.
• Provide administrative follow-up on issued proposals when assigned, documenting responses and next steps.
• Support documentation of purchase orders and the handoff of sold projects to internal departments, following the process established by the Sales Coordinator.
• Maintain the confidentiality of customer information, proposals, price lists, and technical and commercial documentation.

Key Performance Indicators (KPIs)

• Activities / Hour: Average number of valid sales activities recorded per hour effectively allocated to prospecting and follow-up.
• Lead Contact Rate: Percentage of assigned leads with successful contact or a documented response.
• Lead-to-Qualified-Deal Conversion: Percentage of leads worked that meet qualification criteria and are accepted as qualified deals.
• Qualified Deal Closed Contribution: Number and value of deals originated or qualified by the Sales Analyst that subsequently result in closed sales.
• CRM Data Quality: Percentage of leads/deals with required information, notes, pipeline stage, and next activity properly updated.
• Follow-up Cadence Compliance: Adherence to the established follow-up activity schedule for active opportunities.

Required Qualifications

• Education: Associate-level technical degree or university degree in Industrial Engineering, Business Administration, Management, Marketing, Logistics, or a related field.
• Experience: Preferably 1–2 years in B2B prospecting, inside sales, sales analysis, corporate account management, or sales support in industrial or manufacturing environments.
• Languages: Professional English proficiency required for communication with customers in the United States. Spanish preferred.

Required Technical Competencies

• Working knowledge of CRM systems (HubSpot, Salesforce, Zoho, or similar).
• Ability to make sales calls, conduct structured follow-up, and communicate professionally in writing.
• Proficiency with spreadsheets (MS Excel / Google Sheets) and productivity tools.
• Familiarity with purchase orders, RFQs, RFPs, invoices, and U.S. corporate sales documentation.
• Basic ability to interpret equipment specifications and general drawings with technical support.
• Discipline in recordkeeping, follow-up, and performance management through KPIs.
• Ability to manage multiple leads simultaneously while maintaining full traceability.
• Results-oriented approach emphasizing conversion, responsiveness, and information quality.