Inside Sales Representative

Kursuscenter - Horsens Handelsskole; Omaha (NE); On-site; USD 40,000 - 60,000; Part time

Job summary

A leading company in material handling is seeking an Inside Sales Representative to provide exceptional customer service and support the sales team. Responsibilities include managing sales calls, processing orders, and maintaining customer relationships. Join a dynamic team and contribute to the company's growth!

Benefits

401(k)

401(k) matching

Annual Bonus

Employee assistance program

Flexible spending account

Health insurance

Vision Insurance

Life insurance

Paid time off

Referral program

Qualifications

• Experience in business or sales.
• Strong customer service skills and effective communication skills.

Responsibilities

• Receive all incoming sales calls and provide quotes.
• Greet walk-in sales customers and complete transactions.
• Utilize CRM system for customer management.

Skills

Customer Service

Communication

Education

High School Diploma

College or Vocational Education

Tools

Microsoft Office Suite

Job description

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Description

Riekes Equipment is an industry leader in material handling and warehouse solutions that continues to expand to meet the needs of our customers. Our growth creates this opportunity as we recruit a Inside Sales Representative to provide outstanding customer service and leadership in our Sales Department. If you have what it takes to help drive our growth, then come join the Riekes team.

• Receive all incoming sales calls if the Outside Salesperson wasn’t asked for by name including all used truck calls and provide quotes if possible.
• Pass the call to the appropriate Outside Salesperson if the project is complex or has greater opportunity than simple quote.
• Greet all walk-in sales customers and complete the sale of transactional items such as hand pallet jacks, hand trucks, strapping, stretch wrap, etc.
• Contact, identify needs and follow up on leads including website.
• Provide web online chat support and process online catalog orders and questions.
• Support Outside Sales by performing product research. Assist on site surveys and provide quotes for less complex products; pallet rack, stock items, catalog items, stock forklifts, used forklifts, etc.
• Take all short-term rental calls for assigned branches. Coordinate transportation and process short-term rental invoicing.
• Make follow up calls upon completion of projects.
• Prospecting of new customers, gathering contact information and passing on to Outside Salespeople as required.
• Utilize CRM system to enter customers, contacts, opportunities and quotes. Assist Outside Salespeople on CRM maintenance and proactively follow up on projects/ quotes for both Outside Salespeople and themselves using CRM.
• Enter used equipment and rental information, contracts and invoices in ERP to feed CRM/website.
• Maintain support of used equipment on the website by posting and adding picture as assets become available for sale or as updates are needed.
• Complete rental check ins of equipment prior to equipment leaving or returning rental contracts. This will require reporting to service and/or rental asset manager when repair is required.
• Fulfill the role of liaison with all other departments.
• All other duties as assigned.
  
  
• 401(k)
• 401(k) matching
• Annual Bonus
• Employee assistance program
• Flexible spending account
• Health insurance
• Vision Insurance
• Life insurance
• Paid time off + Personal Time
• Referral program
• Short-term disability

Description

Riekes Equipment is an industry leader in material handling and warehouse solutions that continues to expand to meet the needs of our customers. Our growth creates this opportunity as we recruit a Inside Sales Representative to provide outstanding customer service and leadership in our Sales Department. If you have what it takes to help drive our growth, then come join the Riekes team.

Inside Sales Representative Responsibilities

• Receive all incoming sales calls if the Outside Salesperson wasn’t asked for by name including all used truck calls and provide quotes if possible.
• Pass the call to the appropriate Outside Salesperson if the project is complex or has greater opportunity than simple quote.
• Greet all walk-in sales customers and complete the sale of transactional items such as hand pallet jacks, hand trucks, strapping, stretch wrap, etc.
• Contact, identify needs and follow up on leads including website.
• Provide web online chat support and process online catalog orders and questions.
• Support Outside Sales by performing product research. Assist on site surveys and provide quotes for less complex products; pallet rack, stock items, catalog items, stock forklifts, used forklifts, etc.
• Take all short-term rental calls for assigned branches. Coordinate transportation and process short-term rental invoicing.
• Make follow up calls upon completion of projects.
• Prospecting of new customers, gathering contact information and passing on to Outside Salespeople as required.
• Utilize CRM system to enter customers, contacts, opportunities and quotes. Assist Outside Salespeople on CRM maintenance and proactively follow up on projects/ quotes for both Outside Salespeople and themselves using CRM.
• Enter used equipment and rental information, contracts and invoices in ERP to feed CRM/website.
• Maintain support of used equipment on the website by posting and adding picture as assets become available for sale or as updates are needed.
• Complete rental check ins of equipment prior to equipment leaving or returning rental contracts. This will require reporting to service and/or rental asset manager when repair is required.
• Fulfill the role of liaison with all other departments.
• All other duties as assigned.
  
  

Benefits

• 401(k)
• 401(k) matching
• Annual Bonus
• Employee assistance program
• Flexible spending account
• Health insurance
• Dental Vision
• Vision Insurance
• Life insurance
• Paid time off + Personal Time
• Professional development assistance
• Referral program
• Short-term disability
• Tuition reimbursement
  
  

Schedule

• 8 hour shift
• Monday to Friday
  
  

Work Location:

One location

Requirements

Inside Sales Representative Requirements:

• A High School Diploma, GED, or equivalency. College, vocational, trade, apprenticeship or other higher education is strongly preferred.
• Experience in business or sales.
• Strong customer service skills and effective communication skills, both written and verbal.
• Proficient in Microsoft Office Suite including Word and Excel.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Sales and Business Development

• Industries

  Professional Training and Coaching

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