Inside Sales Representative

Lansing Building Products; Norwalk (CT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Employer Match

Paid Vacation & Sick Days

Health Savings Account (HSA)

Life Insurance

Disability Insurance

Paid Holidays

Volunteer Time

Job summary

Lansing Building Products is seeking an Inside Sales Representative in Norwalk, CT. You will be the primary contact for customers visiting the showroom, handling calls, processing orders, and preparing quotes for exterior building products guided by architect plans.

Grow product knowledge and deliver exceptional service while using our inventory system to manage orders and stock. Occasional warehouse assistance may be required as part of the role.

Qualifications

• Prior sales experience preferred, but not required.
• Strong commitment to customer service and integrity.
• Ability to work well in a team and independently with customers.
• Excellent communication and interpersonal skills.
• Bilingual in Spanish is a plus.

Responsibilities

• Be the primary point of contact for showroom visitors.
• Handle inbound and outbound calls and process orders.
• Prepare quotes for windows and exterior building products based on architect plans.
• Develop product knowledge to provide exceptional service to customers.
• Fill customer orders using the inventory system and maintain stock control.
• Assist in the warehouse including loading/unloading materials when needed.

Skills

Sales experience

Integrity

Customer service

Teamwork

Computer skills

Goal-oriented

Communication skills

Bilingual Spanish

Job description

A Day in the Life at Lansing: Inside Sales Representative

Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers.

A Day in the Life at Lansing: Inside Sales Representative

Inside Sales Responsibilities

• Embody our mission statement, centered on our values of respect, service, and excellence
• Act as the primary point of contact for customers visiting the showroom
• Handle inbound and outbound calls, answering customer inquiries and processing orders
• Prepare quotes for windows and other exterior building products based on architect plans
• Provide exceptional service to all customers by developing a thorough knowledge of Lansing's products and services
• Use our nationally-linked inventory management system to fill customer orders and maintain inventory control
• Be willing to assist in the warehouse, including loading and unloading materials as needed

Inside Sales Qualifications

• Prior sales experience preferred, but not required
• High level of integrity and commitment to customer service
• Strong interest in sales and/or retail, as evidenced by previous job experience or education
• Ability to work effectively in a team and independently with customers
• Computer skills, including use of a keyboard and monitor
• Goal-oriented with a willingness to take on new challenges
• Knowledge of building principles and products is a plus
• Ability to lift and carry boxes of building materials weighing up to 70 pounds
• Strong communication and interpersonal skills
• Bilingual / Spanish proficiency a plus

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A Career With Lansing Building Products Offers

• Coverage to support your overall well-being: Medical, Dental, Vision, HSA with company contributions, Health Advocate and EAP
• Investment in your future: Competitive 401k, Employer Match of 50% up to 15% of salary
• Culture: Great Place to Work Certified every year since 2019
• Work/Life Balance: Paid Vacation & Sick Days
• Growth/Development: Tuition Reimbursement & Training Programs

Other Added Benefits

• Company Paid Parental Leave
• Company Paid Life Insurance
• Short Term & Long-Term Disability
• Paid Holidays
• Health and Wellness program
• Volunteer Time

Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals.