Inside Sales Representative

Greif; Delaware (OH); On-site; USD 71,000 - 114,000; Full time

Benefits offered by this job

Comprehensive benefits

Performance incentives

Job summary

Greif is seeking an Inside Sales Representative to manage small and mid-sized accounts and drive new business, combining 70% account management with 30% business development. You will own the full sales cycle, serve as the main contact for customers, and coordinate cross-functional efforts to deliver value.

The role requires a bachelor’s degree and 4–8 years of experience, with remote work available for candidates in the Eastern Time Zone.

Qualifications

• Bachelor's degree (or equivalent) required.
• 4–8 years of experience typical.

Responsibilities

• Own and manage a portfolio of small to mid-sized accounts.
• Serve as primary contact for commercial interactions.
• Manage full sales cycle from qualification to close.
• Prepare quotes, negotiate pricing within guidelines, close transactions.
• Identify cross-sell and upsell opportunities to grow wallet share.
• Maintain regular customer contact and manage account health.
• Contribute to account planning and growth strategies.
• Ensure smooth transition to Customer Service for order fulfillment.

Skills

CRM proficiency

Pricing negotiation

Communication

Data analysis

Cross-functional collaboration

Multi-priority management

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.

Our Vision

To Be the Advantage That Helps Our Customers Win.

Our Purpose

Creating packaging solutions for life’s essentials.

Job Requisition #

035230 Inside Sales Representative (Open)

Job Description

The Inside Sales Representative supports revenue growth through a hybrid role combining small & mid-sized customer management (70%) and business development / lead generation (30%). Owns the full sales cycle for assigned small and mid-sized accounts while also generating and qualifying new business opportunities. Operates as the primary point of contact for assigned accounts and executes multi-channel prospecting to drive new logo acquisition and pipeline growth. Inside Sales Representatives function as full-cycle sellers for smaller accounts, operating with similar expectations to Field Sales within defined deal size and account threshold and remote activities as Virtual meetings, calls, follow-up emails, etc.

Local Presence Matters

Although this is a remote opportunity, candidates must reside in an Eastern Time Zone state to effectively manage customer relationships.

Key Responsibilities

Customer Management (Small & Mid-Sized Accounts)

• Own and manage a portfolio of small and mid-sized accounts
• Serve as primary point of contact for all commercial interactions
• Manage the full sales cycle from qualification through close
• Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end
• Identify and execute cross-sell and upsell opportunities to expand share of wallet
• Maintain regular customer contact cadence and proactively manage account health
• Contribute to account planning and growth strategies
• Ensure smooth transition to Customer Service for order execution and fulfillment

Business Development & Lead Generation

• Generate and qualify new logo opportunities aligned to defined target profiles
• Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts
• Research prospects, build target account lists, and execute multi-step prospecting cadences
• Qualify leads based on fit, need, and revenue potential
• Enter and manage opportunities in CRM and advance through early sales stages
• Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate

Pipeline & Execution Discipline

• Maintain accurate, up-to-date pipeline in CRM
• Manage a balanced pipeline across existing account expansion and new logo opportunities
• Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression
• Adhere to pricing, compliance, and governance standards

Cross-Functional Collaboration

• Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience
• Share customer insights with Marketing and Product teams to inform campaigns and offerings
• Escalate service or quality issues and ensure resolution
• Performs other duties as assigned.

Education & Experience

• Typically possesses a Bachelor's degree (or equivalent)
• Typically requires 4-8 years of experience.

Knowledge & Skills

• Proficiency with CRM for pipeline, forecasting, and account management.
• Strong commercial acumen with demonstrated pricing and negotiation capability.
• Clear, concise communication (written and verbal) with executive presence.
• Ability to analyze data to generate insights and action plans.
• Collaborative working style with cross-functional teams (Operations, Supply Chain, Finance, Quality).
• Organized, disciplined operating cadence; able to manage multiple priorities.
• Prospecting and lead qualification skills with consistent follow-through.
• Value-based selling and objection handling.

Total Target Compensation Range

The total target compensation range for this position, including sales incentives, is $71,300 – $114,100. Typically, a competitive range for new hires will fall between $72,800 – $83,200. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position is eligible for participation in the company’s sales compensation plan

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.

Benefits Statement

Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues.

EEO Statement

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other legally protected characteristic.

For more information read Greif’s Equal Opportunity Policy.