Inside Sales Representative

New Castle Building Products; Northborough (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation and holidays

Medical/Dental/Vision/Life Insurance

401(k) with discretionary employer match

Yearly review

Job summary

New Castle Building Products is seeking an Inside Sales Representative for our Northborough, MA location. The ideal candidate will have a customer service focus and good communication skills, with the ability to work closely with the Branch Manager.

This role includes preparing quotes, processing customer returns, and maintaining showroom material stock. We offer a competitive pay and a full benefits package, ensuring a supportive work environment.

Qualifications

• Outgoing personality with good communication skills.
• Prior experience with sheet metal fabrication or metal roofing is a plus.
• Commitment to the Company’s mission and core values.

Responsibilities

• Preparing quotes for potential customers.
• Handle and process customer returns.
• Maintain material stock in showroom.

Skills

Customer service attitude

Basic math skills

Good memory

Excellent communication skills

Job description

New Castle Building Products (NCBP) is a full‑service distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers.

Our location based in Northborough, PA is seeking an Inside Sales Representative. In this role, candidates should have an outgoing personality, good communication skills and like to work with the general public. However, we are willing to train the right candidate.

Main Job Tasks & Responsibilities

• Preparing quotes for potential customers
• Preparing computer generated work orders for customers
• Handle and process customer returns
• Work closely with Branch Manager
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcher
• Occasional purchasing of inventory
• Maintain material stock in showroom
• You will be expected to perform other duties as assigned

Qualifications

• Must have a can do, customer service first attitude
• Basic math skills
• A good memory to be able retain a working technical knowledge on vast amounts of building materials.
• Prior experience with sheet metal fabrication or metal roofing is a plus
• Able to work in a fast-paced environment
• Commitment to the Company’s mission and its core values
• Excellent communication skills

Benefits

We offer a full benefits package including:

• Unparalleled work environment
• Competitive pay
• Paid vacation and holidays
• Benefits: Medical/Dental/Vision/Life Insurance
• 401(k) with discretionary employer match
• A yearly review