Inside Sales Representative

DPR Construction; Monroe (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

DPR Equipment in Monroe, LA is seeking an Inside Sales Representative to manage customer inquiries, process orders, and support fulfillment. You will serve as the internal point of contact and work closely with outside sales and branch leadership.

The role requires 3-5 years in inside sales or customer service and a high school diploma; construction supplies experience is a plus. You will maintain accurate quotes and records, ensuring timely service.

Qualifications

• 3-5 years of related experience in inside sales, customer service, or sales operations
• 2-4 years of experience in construction supplies, equipment industry, or a related field preferred
• High school diploma or equivalent required

Responsibilities

• Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution
• Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards
• Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines
• Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies
• Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions

Skills

Inside sales

Customer service

Order processing

Quoting

Inventory coordination

Education

High school diploma or equivalent

Job description

## Inside Sales RepresentativeApply: Monroe, LA: Full time: Posted Today: JR-16671## **Job Description**OES Equipment, part of the DPR Family of Companies, is seeking an Inside Sales Representative in Monroe, LA.**At DPR, roles and responsibilities are more than describing a job title—they are a commitment to building great things together. The job description(s) below defines core responsibilities and the scope of the role and is a starting point. Every employee is expected to lead from where they are, take ownership of outcomes, and always act in the best interest of the team, customer, project and organization.** **As a purpose-driven organization on a journey to be most admired, we rely on trust, shared leadership, open communication, disciplined action and a deep respect for the individual to drive exceptional performance. Success is not just about what we build, but who we build and how we build it: with integrity, enjoyment, uniqueness and an ever-forward mindset.****Job Summary:** Provides advanced inside sales and customer support by managing customer inquiries, sales orders, and fulfillment activities. Serves as a primary internal point of contact for customers, ensuring accurate order processing, timely issue resolution, and consistent service delivery. Applies strong product knowledge and process expertise to support revenue growth and customer satisfaction. Collaborates closely with outside sales representatives, branch leadership, and internal support teams. **Key Responsibilities:** Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution. Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards. Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines. Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies. Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions. Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues. Prioritize daily tasks and manages time effectively to consistently meet service standards **Education Qualifications:** High school diploma or equivalent experience required. **Work Experience:** 3-5 years of related experience in inside sales, customer service, or sales operations required. 2- 4 years of experience in construction supplies, equipment industry, or a related field preferred. **Certifications and Licenses:** None required.