Inside Sales Representative

Cooper Machinery Services LLC; Minnesota; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

401(k) with company match

Parental leave

Employee assistance program

Job summary

Cooper Machinery Services LLC in Minnesota is seeking an Inside Sales Representative to become the trusted voice for customers seeking parts, quotes, and service solutions. Bring hands-on mechanical know-how and customer-care skills to manage inquiries, quotes, orders, and delivery coordination with accuracy and urgency.

You will work across global facilities to keep logistics on track, build lasting relationships with customers and internal teams, read blueprints, and navigate incoterms.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 5–7+ years in sales or customer care in oil & gas, power, heavy equipment, or automation.
• Knowledge of engines and engine parts.
• Strong written and spoken communication; active listener.
• Highly organized and able to juggle multiple priorities.
• Able to read blueprints and shop manuals.
• Proficient in Microsoft Office.

Responsibilities

• Own the full customer experience—from inquiries to quotes and orders.
• Coordinate product deliveries across facilities and sites worldwide.
• Build lasting relationships with customers, account managers, and project managers.
• Resolve customer issues quickly, escalating when needed.
• Bring a customer-first mindset in a fast-paced, metrics-driven environment.
• Take ownership of commercial transactions and incoterms with confidence.
• Pitch in on warehouse tasks when needed.
• Take on additional responsibilities as the business evolves.

Skills

Sales experience

Customer care

Engines knowledge

Microsoft Office

Education

High school diploma or GED

Associate's degree (preferred)

Tools

SAP

Job description

INSIDE SALES REPRESENTATIVE

A mechanical aptitude and strong people skills? Your hands-on experience just became your next career move. You can become the voice our customer’s trust! Cooper Machinery Services is looking for an Inside Sales Representative to work directly with our customers — and we want you to bring real mechanical know-how to the table.

Since 1833, the names Cooper-Bessemer, Ajax, and Superior have powered the natural gas industry — and today, that legacy runs through the people who keep customers moving. As an Inside Sales Representative in Marshall, TX, you’ll be the trusted voice customers hear when they need parts, answers, and solutions fast. If you thrive on solving problems, building relationships, and owning a deal from quote to delivery, this is your seat at the table with a company that services more than 22,000 units across the globe.

WHAT YOU WILL DO

• Own the full customer experience — managing price and delivery inquiries, formal quotes, sales orders, and service orders with speed, accuracy, and basic technical support.
• Coordinate product deliveries across four production facilities and end-user sites worldwide, keeping logistics on track.
• Build lasting relationships with customers, account managers, and project managers that turn service into sales opportunities.
• Resolve customer issues quickly, escalating when needed, so nothing falls through the cracks.
• Bring a customer-first mindset to a fast-paced, metrics-driven environment — consistently meeting or exceeding targets.
• Take full ownership of commercial transactions, navigating complex commercial terms and incoterms with confidence.
• Pitch in on warehouse tasks like pulling parts and running inventory checks when the team needs you.
• Take on additional responsibilities as the role and business evolve.

WHO YOU ARE

• High school diploma or GED required; Associate's degree strongly preferred.
• 5-7+ years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls.
• Knowledgeable of engines and engine parts.
• A strong communicator — confident on the phone, sharp in writing, and an active listener.
• Highly organized, with the ability to juggle multiple priorities in a fast-moving environment.
• Comfortable adapting on the fly when the unexpected happens.
• Able to read blueprints and shop manuals with ease.
• Proficient in Microsoft Office
• Safety-focused, service-oriented, and results-driven — a self-starter who brings urgency and dependability to every deal.

PREFERRED QUALIFICATIONS

• Hands-on familiarity with SAP.
• Background in reciprocating engine or compressor packages, or related industrial equipment.
• Track record of managing complex commercial terms and international incoterms.

WHY JOIN US

• Benefits effective your first day — no waiting period.
• Comprehensive medical, dental, and vision insurance.
• Company-paid life, AD&D, short-term, and long-term disability coverage (6-month STD waiting period).
• Voluntary life, AD&D, and long-term disability buy-up plans.
• Voluntary accident, critical illness, and hospital indemnity insurance.
• 401(k) with up to 5% company match — 100% vested on Day 1.
• Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program (EAP) for mental health support.

Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.