Inside Sales Representative

TFG; Metairie (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance (Employer-Contrib)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Critical Illness Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Job summary

TFG is seeking an Inside Sales Representative to develop new customer relationships and expand existing accounts in the growing parts sales division. You will follow up on opportunities, deliver exceptional customer experiences, and collaborate with internal teams to drive profitable sales growth while reflecting TFG's core values.

The role emphasizes proactive outreach, accurate CRM documentation, and a strong ownership mindset to build long-term partnerships and reliable revenue streams.

Qualifications

• Experience in sales, account management, customer service, or relationship management preferred.
• Strong communication and interpersonal skills.
• Excellent organization and time-management abilities.
• Self-motivated with the ability to work independently.
• Comfortable managing multiple customer relationships and priorities simultaneously.
• Proficient with CRM systems, Microsoft Office, and business communication tools.

Responsibilities

• Prospect new business opportunities while developing and growing existing customer accounts.
• Build and maintain long-term customer relationships through proactive communication, follow-up, and exceptional service.
• Prepare, manage, and follow up on quotes to maximize sales opportunities and drive profitable growth.
• Identify opportunities to increase parts sales through product recommendations, replacement parts, and value-added solutions.
• Coordinate with Customer Service, Warehouse, Service, and Operations to support customer needs.
• Maintain accurate customer records, sales activities, opportunities, and pipeline information within the CRM to support sales forecasting and reporting.

Skills

Sales experience

Account management

Customer service

Communication

Organization

Independent work

Time management

Tools

CRM systems

Microsoft Office

Job description

TFG is seeking a motivated and relationship-driven Inside Sales Representative to join our growing parts sales division!

This role is responsible for developing new customer relationships, expanding existing accounts, following up on sales opportunities, and delivering an exceptional customer experience. The ideal candidate is self-motivated, organized, and passionate about building long-term customer partnerships. Inside Sales Representatives will work closely with customers and internal teams to identify opportunities, support customer needs, and drive profitable sales growth while demonstrating TFG's core values of People First, Forward Thinking, and Whatever It Takes.

• Prospect new business opportunities while developing and growing existing customer accounts.
• Build and maintain long-term customer relationships through proactive communication, follow-up, and exceptional service.
• Prepare, manage, and follow up on quotes to maximize sales opportunities and drive profitable growth.
• Identify opportunities to increase parts sales through product recommendations, replacement parts, and value-added solutions.
• Coordinate with Customer Service, Warehouse, Service, and Operations to support customer needs.
• Maintain accurate customer records, sales activities, opportunities, and pipeline information within the CRM to support sales forecasting and reporting.

Qualifications

• Experience in sales, account management, customer service, or relationship management preferred.
• Strong communication and interpersonal skills.
• Excellent organization and time-management abilities.
• Self-motivated with the ability to work independently.
• Comfortable managing multiple customer relationships and priorities simultaneously.
• Proficient with CRM systems, Microsoft Office, and business communication tools.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to use a computer, phone, and other standard office equipment.
• Ability to occasionally lift and carry up to 25 pounds.

What Success Looks Like

• Strong customer retention and account expansion.
• Timely follow-up that increases quote conversion.
• Accurate CRM documentation and sales activity tracking.
• Excellent customer communication and service.

Who Thrives at TFG

• Takes ownership and works independently.
• Builds lasting customer relationships.
• Communicates professionally and follows through.
• Balances customer service with business goals.
• Enjoys solving problems and contributing to a collaborative team.

Why Join TFG?

At TFG, we invest in our people and believe our success starts with strong relationships, both with our customers and our employees. We provide opportunities for growth, development, and long-term career success while living our core values every day:

People First. Forward Thinking. Whatever It Takes.

• Employer-Contributed Medical Insurance
• Dental, Vision, Life, Disability, and Critical Illness Insurance
• 401(k) with Company Match
• Generous Paid Time Off
• Paid Holidays

Job Type

• Full-time

TFG is proud to be an Equal Opportunity Employer.