Inside Sales Representative

Tophat; Massachusetts; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits starting day one

Remote-first work environment

Professional learning & development

Toronto HQ

Job summary

Top Hat is seeking an Inside Sales Representative to drive growth within a defined New England region. You will develop relationships with professors, demonstrate the value of our platform, and convert opportunities into customers, helping faculty enhance teaching and student outcomes.

Responsibilities include managing full sales cycles, frequent campus travel during peak seasons, and collaborating with success and marketing teams to maximize revenue. Remote-first work is supported.

Qualifications

• 1 year of sales experience required.
• Experience selling to professors is highly preferred.
• Ability to identify, drive, and close large/complex deals.
• Proven prospecting skills and ability to run full sales cycle (cold calls, demos, discovery, solution presentation, negotiation and closing).
• Experience in a metrics-driven environment and openness to coaching.

Responsibilities

• Own an expansive list of accounts within a defined region.
• Find, create, facilitate, and close new business opportunities in your assigned accounts.
• Represent and sell the full Top Hat suite including digital textbooks and SaaS platform.
• Position Top Hat’s value proposition to professors/department leaders.
• Collaborate with Customer Success and marketing to ensure a great customer experience and maximize revenue.

Skills

Sales experience

Prospecting

Negotiation

Closing deals

Communication

Job description

Are you ready to change the future of higher ed?

Top Hat is quickly becoming the leading teaching platform in higher education. And we're building the team to fuel our growth.

• A noble mission that creates meaningful, fulfilling work
• A team that cares deeply for customers and for each other
• Professional learning and development for all role levels
• An open and welcoming Toronto HQ
• Competitive health benefits that start on day one
• A management team focused on performance, growth, engagement and connection
• A winning strategy and market potential
• Innovative PTO policy with lots of time and space for self-care
• A chance to work with new tech like generative AI—and see the customer impact first‑hand in weeks (not years)
• Passionate customers that believe in us, and what we do

Why educators and students love Top Hat

• Over 20, 000 educators and 3 million students rely on Top Hat
• 91% of Top Hat instructors say we drive great student outcomes
• 81% of Top Hat students believe Top Hat is worth the price
• Clear evidence that Top Hat helps improve student grades
• Our dedicated support team makes educators’ lives easier
• A growing community of Top Hat customers we call Top Scholars
• Our all-in-one active learning platform makes course delivery engaging in any teaching modality—online, in person or hybrid

At Top Hat, everyone is welcome.

We are devoted to serving colleges and universities. We recognize that we have a unique responsibility to create the space for change—and to remind people of the essential role higher education plays in breaking down unjust barriers. As one of the fastest-growing education technology companies in the world, we believe in offering an environment where all employees and customers feel accepted and set up for success, regardless of gender, age, sexual orientation, race, religion, or cultural background.

While we are still early in our journey, Top Hat has worked hard to make our company a place where everyone can be their authentic selves. As a result of our employees’ grassroots efforts, we have improved our hiring processes, developed strategic partnerships with organizations like the Black Professionals in Technology Network (BPTN), and broadened our talent funnel with the aim of bringing more diverse thought and representation to our team.

Our mission and vision motivate and bind all
Top Hatters together as one team

Our Mission

Spark better teaching and learning for a brighter world.

Our Vision

Make learning personal for every student.

Our Core Values

Our Five Cs are the heart of our culture, they bring our mission to life, and define how we show up for our customers — and each other.

Curiosity is our fuel for innovation, exploring different perspectives, developing empathy, and appreciating what we have yet to learn.

Our diverse backgrounds and life experiences enable us to do more good as a community than we’re able to achieve individually.

We’re always looking for new ways to enrich and improve the customer experience. And we get personal satisfaction in improving the lives of educators and students.

From the small promises we make to the big audacious goals we set, we hold ourselves accountable and ensure we deliver - for our customers and each other.

Affordable and equitable higher education has the power to transform people’s lives, and we’re driven by the role it plays in creating a better society.

Ready to take the next step in your career? Find an open role now.

Location

Employment Type

Full time

Imagine someone gave you these three things: the opportunity to change the future of education, the autonomy to manage and grow your own territory, and all the necessary tools to be successful. If a job that combines all three of those things interests you, you may be a fit for our Inside Sales Representative role here at Top Hat!

As an Inside Sales Rep, you will be assigned a list of colleges and universities where you’ll have the autonomy to develop professional relationships with professors, demonstrate the value of our platform and products, and convert them into clients. You will add value by working with professors to enhance their teaching methods and help bring the educational experience into the future. To achieve this, you will demonstrate how our products facilitate both students' and professors' engagement in the classroom experience, enabling improved learning outcomes. In essence, you will be making education better for students: one professor, one classroom, and one school at a time.

This position requires some of your time to be spent on campus annually during the sales seasons, approximately mid-January through mid-May and the end of August through the end of November. You will be responsible for travelling to campuses within your territory to prospect professors.

Due to the travel requirements, we are only considering candidates located in the New England region.

What you’ll do:

Own an expansive list of accounts within a defined region.

Find, create, facilitate, and close new business opportunities in your assigned accounts.

Represent and sell the full suite of Top Hat and approved partner products and services, including Top Hat’s digital textbook content and SaaS platform.

Effectively position and message Top Hat’s value proposition to professors or department leaders, using a mixture of sales techniques.

You will work closely with Customer Success Managers and internal product and marketing partners to ensure a great customer experience for professors and to maximize revenue growth.

Who you are:

You are highly motivated, achievement-oriented and excited to join a team that is driving change in higher education!

You have 1 year of experience in a sales role. Previous experience selling to professors is highly preferred.

You have the sales skills, including the ability to identify, drive, and close large/complex deals, prospect effectively, and run the full sales cycle (including cold calling, demos, discovery, solution presentation, negotiation and closing).

You are ambitious and have the drive to succeed.

You have experience working in a metrics-driven environment and remain positive when facing common objections.

You have a strong ability to interpret and apply feedback/coaching quickly.

Why team members love working at Top Hat:

A noble mission that creates meaningful, fulfilling work

A team that cares deeply for customers and for each other

Flexible, remote first work environment

Professional learning and development for all role levels

An awesome and welcoming Toronto HQ

Competitive health benefits that start on day one

A management team focused on performance, growth, engagement and connection

Our winning strategy and market potential

Innovative PTO policy with lots of time and space for self-care

Passionate customers that believe in us—and what we do

A chance to work with new tech like generative AI—and see the customer impact

Inclusion Statement:

Inclusion at Top Hat goes beyond compliance; it’s how we build better teams and better technology. Our Equal Opportunity Employment policy helps ensure a workplace where people of all backgrounds are respected and empowered, regardless of culture, national or ethnic origin, race, color, gender, gender identity, sexual orientation, age, disability, veteran status, religion, family status, or any other characteristic protected by applicable laws.

Accessibility Statement:

We want every candidate to have an equitable experience. If you require assistance or a reasonable accommodation due to a disability during the application or recruiting process, please reach out to us at [e-mail] . By fostering an inclusive and supportive environment, we unlock collaboration, innovation, and personal growth across our global Top Hat community.

AI in Hiring:

To help streamline our hiring process, we may use AI-powered tools for tasks such as application screening, resume review, or response assessment. These technologies support our recruiters by improving efficiency, but human judgment remains central. Final hiring decisions are always made by people.