Inside Sales Representative

Aston Carter; Madison (WI); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short/long-term disability

Health Spending Account (HSA)

Paid Time Off (PTO)

Job summary

Aston Carter is seeking an Inside Sales Representative in Madison, WI to act as the primary contact for customers from inquiry to order fulfillment. You will generate quotes, process orders in ERP, and collaborate with internal teams to ensure exceptional service and revenue growth.

Ideal candidates have 2+ years in inside sales or related roles, with ERP/CRM experience and strong communication and multitasking abilities. This onsite position offers competitive hourly pay and benefits.

Qualifications

• High school diploma required; Associate's or Bachelor's degree preferred.
• 2+ years of inside sales, customer service, account management, or sales support experience.
• Manufacturing, industrial, or distribution experience preferred.
• Experience using ERP and/or CRM systems.
• Strong Microsoft Office skills, particularly Excel and Outlook.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Customer-focused mindset with strong problem-solving abilities.
• Ability to work effectively in a fast-paced team environment.

Responsibilities

• Serve as the primary point of contact for customers regarding product inquiries, pricing, order status, and general account support.
• Prepare and follow up on customer quotes, proposals, and sales opportunities.
• Process sales orders accurately and efficiently within the ERP system.
• Develop and maintain strong relationships with existing customers while identifying opportunities for account growth.
• Partner with outside sales representatives to support territory growth and customer retention initiatives.
• Coordinate with Production, Purchasing, Engineering, and Customer Service teams to ensure customer requirements are met.
• Proactively follow up on leads, quotes, and customer requests to drive revenue growth.
• Monitor open orders and communicate updates regarding delivery schedules and potential delays.
• Maintain accurate customer records, sales activities, and account information within the CRM system.
• Assist in resolving customer concerns and ensure timely issue resolution.
• Generate sales reports and provide updates on account activity and sales pipeline metrics.

Skills

Inside sales

Customer service

Account management

Sales support

Education

High school diploma

Associate's degree preferred

Bachelor's degree preferred

Tools

ERP systems

CRM systems

Microsoft Excel

Outlook

Job description

Position Summary

Our growing manufacturing client is seeking a motivated and customer-focused Inside Sales Representative to join their team. This individual will serve as a key point of contact for customers, supporting the sales process from initial inquiry through order fulfillment. The ideal candidate will excel at building relationships, managing customer accounts, generating quotes, and collaborating with internal teams to ensure exceptional service and customer satisfaction.

Key Responsibilities

• Serve as the primary point of contact for customers regarding product inquiries, pricing, order status, and general account support.

• Prepare and follow up on customer quotes, proposals, and sales opportunities.

• Process sales orders accurately and efficiently within the ERP system.

• Develop and maintain strong relationships with existing customers while identifying opportunities for account growth.

• Partner with outside sales representatives to support territory growth and customer retention initiatives.

• Coordinate with Production, Purchasing, Engineering, and Customer Service teams to ensure customer requirements are met.

• Proactively follow up on leads, quotes, and customer requests to drive revenue growth.

• Monitor open orders and communicate updates regarding delivery schedules and potential delays.

• Maintain accurate customer records, sales activities, and account information within the CRM system.

• Assist in resolving customer concerns and ensure timely issue resolution.

• Generate sales reports and provide updates on account activity and sales pipeline metrics.

• Stay informed on company products, capabilities, and industry trends.

Qualifications

• High school diploma required; Associate's or Bachelor's degree preferred.

• 2+ years of inside sales, customer service, account management, or sales support experience.

• Manufacturing, industrial, or distribution experience preferred.

• Experience using ERP and/or CRM systems.

• Strong Microsoft Office skills, particularly Excel and Outlook.

• Excellent verbal and written communication skills.

• Strong organizational skills with the ability to multitask and prioritize effectively.

• Customer-focused mindset with strong problem-solving abilities.

• Ability to work effectively in a fast-paced team environment

Job Type & Location

This is a Contract to Hire position based out of Madison, WI.

Pay and Benefits

The pay range for this position is $28.00 - $32.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of Madison, WI.

Application Deadline

This position is anticipated to close on Oct 31, 2026.

Workplace Type

This is a fully onsite position in Madison,WI.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] ([e-mail]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.