Inside Sales Representative

In-Telecom; Louisiana (MO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Job summary

In-Telecom in Louisiana is seeking an Inside Sales Representative to drive revenue by handling inbound quotes, assisting clients with product and service changes, and pursuing outbound upsell within existing accounts. You will coordinate with internal teams to provide accurate quotes, deliver strong customer service, and help capture day-to-day sales opportunities.

You will work closely with Procurement, Marketing, and Service Delivery to ensure a smooth customer experience, track quotes in CRM

Qualifications

• 2+ years of inside sales, sales support, or customer-facing sales experience.
• Experience with technology, telecom, managed services, or related products preferred.
• Strong communication, customer service, and follow-up skills.
• Ability to manage multiple quotes and requests in a fast-paced environment.

Responsibilities

• Respond to inbound sales requests and provide accurate, timely quotes for hardware, phones, carrier changes, and add-ons.
• Support existing clients with product upgrades, renewals, and service updates.
• Execute outbound outreach campaigns to identify upsell opportunities and revenue from existing accounts.
• Track quotes, activities, and follow-up tasks in CRM and sales systems.
• Collaborate with Procurement, Marketing, and Service Delivery to ensure a smooth customer experience.
• Maintain attention to detail and meet activity and performance goals.

Skills

Inside sales experience

CRM proficiency

Quote management

Outbound calling

Communication skills

Attention to detail

Tools

Salesforce

HubSpot

ConnectWise

Job description

Inside Sales Representative

Application Deadline: 30 October 2026

Department: Client Success

Employment Type: Full Time

Location: Louisiana

Reporting To: Rachel Downie

Description

The Inside Sales Representative supports revenue growth by managing inbound quote requests, helping clients with product and service changes, and driving outbound upsell activity across existing accounts. This person works closely with internal teams to provide accurate quotes, deliver strong customer service, and help capture day-to-day sales opportunities.

Key Responsibilities

• Respond to inbound sales requests and provide accurate, timely quotes for hardware, phones, carrier changes, and related add-ons.
• Support existing clients with product upgrades, renewals, and service updates.
• Execute outbound outreach campaigns to identify upsell opportunities and generate revenue from existing accounts.
• Track quotes, activities, and follow-up tasks in CRM and sales systems.
• Work closely with Procurement, Marketing, and Service Delivery to ensure smooth customer experience.
• Maintain strong attention to detail, follow quoting standards, and meet activity and performance goals.

Skills, Knowledge & Expertise

• 2+ years of inside sales, sales support, or customer-facing sales experience.
• Experience working with technology, telecom, managed services, or related products is strongly preferred.
• Strong communication, customer service, and follow-up skills.
• Ability to manage multiple requests in a fast-paced environment.
• Comfort using CRM and quoting tools such as Salesforce, HubSpot, ConnectWise, or similar platforms.
• Strong attention to detail and confidence working with quotes, pricing, and order coordination.
• Comfortable with outbound calling and proactive client outreach.

• Experience in telecom, MSP, cybersecurity, or IT-related sales environments.
• Knowledge of quoting processes, margin awareness, and order management.
• Ability to adapt quickly to changing priorities and deadlines.

Job Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance