Inside Sales Representative

Northeast Charter & Tour Company; Lewiston (ME); On-site; USD 48,000; Full time

Job summary

A leading transportation services provider in Lewiston, Maine, is seeking a Full Time Inside Sales Representative to handle inbound charter inquiries and convert them into bookings. The ideal candidate will have experience in inside sales with a proven track record of meeting revenue goals. Responsibilities include quoting charters, maintaining CRM records, and ensuring customer satisfaction through effective process management. Join a company recognized as one of the best places to work in Maine, with competitive pay and comprehensive benefits.

Qualifications

• 2 years of customer service experience is required.
• 2 years of sales experience is required.
• Strong attention to detail and process discipline is necessary.

Responsibilities

• Meet monthly booking, revenue, and margin targets.
• Quote charters accurately using established rate schedule.
• Qualify inbound inquiries and close at or above target rates.
• Keep CRM records current and complete in real time.
• Follow a disciplined process from first contact through booking confirmation.
• Coordinate with operations before committing on complex trips.
• Conduct post-trip follow-up to drive referrals and repeat bookings.

Skills

Inside sales experience

Attention to detail

Customer service experience

Sales experience

Transportation background

Job description

up to $24.00 an hour plus industry leading benefits

Northeast Charter & Touris the leading provider of group transportation services in the state of Maine. Based in Lewiston Maine, with satellite locations in Lincolnville and Auburn, they offer their customers a diversified fleet of charter equipment including full and mid sized motorcoaches, Mercedes sprinter vans, trollies, and activity busses. They also operate a 25 unit School Bus Fleet serving the needs of school districts throughout Maine.

Named a 2019, 2020 and 2025 Best Places to work in Maine, Northeast Charter and Tour is committed to being a place where people love to work. They have created a culture of excellence that is reflected in their staff, equipment, safety record, and customer experience. The company is consistently a national leader and has won awards for their pioneering efforts including their commitment to the environment as United Motorcoach Association Green award recipient.

Northeast Charter and Tour was established in 1999 with one vehicle and has grown to become one of the most successful companies in the North East.If you are a self-driven, leadership, and growth-oriented person who is looking for a place to work with room to grow, this is the place for you.

Full Time Inside Sales Representative

Northeast Charter & Tour is hiring a driven Inside Sales professional to convert inbound charter inquiries into confirmed bookings. You’ll own your pipeline, follow a structured sales process, and build client relationships that generate repeat business. If you’re a closer who takes pride in accuracy, this role is for you.

Inside Sales Essential Duties and Responsibilities

• Meet monthly booking, revenue, and margin targets
• Quote charters accurately using our established rate schedule
• Qualify inbound inquiries and close at or above target rates
• Keep CRM records current and complete in real time
• Follow a disciplined process from first contact through booking confirmation
• Coordinate with operations before committing on complex trips
• Conduct post-trip follow-up to drive referrals and repeat bookings

Qualifications

• Inside sales or telephone sales experience
• Track record of hitting revenue or booking goals
• Strong attention to detail and process discipline
• Transportation, travel, or hospitality background a plus
• Customer service: 2 years (Required)
• Sales: 2 years (Required)

Full Time Position Compensation and Benefits