Inside Sales Representative
Pcstools
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Benefits offered by this job
Job summary
Professional Contractor Supply is hiring an Inside Sales Representative for the Las Vegas market. The role focuses on supporting the Outside Sales team, processing daily orders from existing accounts, and coordinating with Purchasing for forecasts and spikes in sales.
The ideal candidate has 1–2 years of sales experience in construction tools, strong communication skills, and a customer-first attitude. Benefits include medical, dental, vision, disability, life insurance, PTO, and a 401k plan.
Qualifications
- 1-2 years of sales experience, preferably in construction industry.
- Excellent communication and interpersonal skills with a customer-focused approach.
- Strong organizational skills and attention to detail; ability to manage multiple tasks.
- Proactive problem solving and negotiation abilities in fast-paced settings.
Responsibilities
- Sell and service customers, provide pricing and product application info.
- Handle phone/fax orders and provide delivery information.
- Prepare quotes and follow up as needed to close orders.
- Support Outside Sales staff with timely feedback on quotes and orders.
- Enter orders into the system promptly and maintain accurate records.
- Maintain customer relationships and meet open order deadlines (30 days).
- Update catalogs and price lists; inform customers of promotions and pricing.
- Collaborate with advertising to grow product sales and introduce new lines.
Skills
Tools
Job description
Professional Contractor Supply is one of the fastest-growing industrial tool and supply companies in the country, with roots in the industry since 1987. We are passionate about providing the best construction supplies at the most competitive prices, backed by a world-class customer service philosophy.
Our success is built on the dedication, skill, and passion of our team members – and we’re proud to be Great Place to Work certified, a recognition of our positive, inclusive, and supportive workplace culture. We’re looking for talented people to come build a career with us! If you’re eager to learn, innovate, and contribute to our shared vision, we want to hear from you.
If you are looking for an excellent career opportunity with one of the market leaders in construction and industrial tools and supplies, look no further, Professional Contractor Supply is looking for an Inside Sales Representative for our Las Vegas market!
What We Have to Offer You:
We have a competitive wage and benefit package that includes Medical, Dental, Vision, Short & Long-Term Disability, Life Insurance, Vacation, Paid Time Off, Employee Assistance Program, Identity Guard, Legal Assistance, Pet Insurance, Volunteer Time Off, Paid Parental Leave, and 401k plan.
General Job Category Description
The focus of the Inside Sales position is to support the Outside Sales team by maintaining the daily orders with existing accounts and working closely with the P/A from those existing accounts.
Essential Functions/Job Responsibilities
- Selling and servicing customers, providing pricing and product application information.
- Making inside sales generation priority #1 by taking phone/fax orders; providing delivery information.
- Preparing quotes and follow- up as required in a timely fashion.
- Servicing Outside Sales staff as required; providing timely feedback and a “heads up” on large quotes.
- Inputting all orders into the sales order entry system in a timely fashion.
- Scheduling orders according to customer requirements.
- Maintaining day to day customer relations and service duties.
- Fulfilling open orders within a 30-day time frame.
- Maintaining sales documentation to ensure accounting, order, and inventory data is correct.
- Keeping catalogs and price lists current and up-to-date; informing customers of promotions and quantity prices; answering questions regarding product applications.
- Cold-calling as needed to increase sales; create and maintain customer lists.
- Coordinating efforts with Company advertising and promotions to best increase product sales, calling vendor representatives to sell new products or introduce new product lines.
- Keeping management advised of competitive products and prices.
- Attending department meetings and other Company meetings as requested by management to improve selling skills and product knowledge.
- Communicating honestly and succinctly with Purchasing regarding forecasts and spikes in sales.
- Staying current on product knowledge.
- Possess a thorough and complete understanding of the company catalog.
- Performing as-needed vendor relations and negotiations.
- Maintaining computer and software-related skills.
- Providing promotional literature and product information as requested.
- Keeping supervisors apprised of customer issues as warranted.
- Assisting with the company’s inventory management program when required.
- Suggesting related “add-on” items for customer orders.
- Communicating with outside sales and management regarding job starts and sites.
- Communicating with customers regarding new products added or customer feedback on potential new products.
- Assisting other inside sales staff when needed.
- Participate in job-related training and continuing education.
- Representing the Company at all times in a public relations capacity.
- Maintain a neat appearance in accordance with company dress code policy; always remain courteous and service-minded while dealing with other employees and customers.
- Maintains punctuality and regular and reliable attendance
- Protect and maintain confidentiality of company trade secrets and other confidential and proprietary information including, without limitation, customer information and sales data.
- Collaborate and communicate clearly and effectively with internal and external customers.
- Support a culture of collaboration and maintain a positive and productive work environment.
- Complete projects and assignments on time.
- Comply with all rules and procedures.
- Complete other duties as assigned by supervisor and/or department management.
Skills/Requirements:
- At least 1-2 years of sales experience, preferably in the construction industry.
- Strong knowledge of tools and products in the construction industry. Be familiar with product line displays, showroom, and demonstrate features and uses of product application.
- Excellent communication skills, self-motivated, self-starter, sense of urgency, personable, well organized.
- Excellent attention to detail.
- Ability to effectively define and solve problems, collect data, establish facts, and draw valid conclusions to ensure customer satisfaction.
- Ability to work independently and be independently motivated to achieve results.
- Ability to negotiate skillfully in tough situations with both internal and external groups.
- Professional appearance and demeanor.
- Professionalism with respect to time management and meeting deadlines.
- Enthusiasm for working in an organization where structure is evolving and flexibility and teamwork are necessities.
- Ability to work well under pressure in a fluid, fast-paced environment.
- Proficiency in NetSuite.
- Proficiency in MS Office suite, including Excel.
- Ability to report to work in a timely manner.
- May be required to work weekends and after regular business hours as needed.
- Travel required for hands-on product and application training as well as other training assigned by management.
Employment Type: Full-time
Salary: Starting at $61,500 based on experience
Professional Contractor Supply is an equal opportunity employer and drug free workplace. Background check and drug screening are required prior to employment.
- World Class Customer service by exceeding customer expectations, outperforming our competition by fostering enduring, long-term relationships
- Provide our Shareholders with a fair and reasonable return on their investment
- Provide a safe work environment where honesty, integrity, trust, and respect can flourish
- Provide our employees with opportunities for personal, professional, and financial growth
- Foster an environment that promotes a healthy personal and professional life balance
Employee benefits are one way we show our commitment to you and your family's well being
We are committed to the training and development of our team. We believe learning should be a continuous process and it's our goal to provide our team with a variety of opportunities to enhance their personal and professional development.
At Professional Contractor Supply, we pride ourselves on cultivating a positive and inclusive team culture that values collaboration, growth, and recognition. Regular team-building events strengthen connections across departments, foster trust, and encourage creative problem-solving in a fun, engaging environment. Beyond these activities, we also host employee events that celebrate key company milestones and individual achievements, whether it's reaching a sales goal or recognizing team members who go above and beyond. These celebrations not only boost morale but also reinforce our shared commitment to success and continuous improvement. Together, we create a workplace where every win is shared, and every team member feels valued.
Our commitment to Corporate Social Responsibility is fostered through The George Mano Mantis Foundation, Inc.
The George Mano Mantis Foundation was chartered in 2000. Founded upon the kindness and opportunities granted to us that have led to our success, this Nevada Nonprofit Corporation has been organized for the primary purpose of making contributions that benefit impoverished children and families in Southern Nevada.
- Sleep In Heavenly Peace
- Candlelighters Childhood Cancer Foundation
- CARE Complex
- Ronald McDonald House
- Three Square Food Bank
- National Breast Cancer Foundation
- Movember Foundation
- Safe Nest
PCS has a competitive benefits program which includes the following:
Medical, Dental, Vision, 401k plan which includes a safe harbor match, Company paid short term and long term disability, and Company paid life/AD&D insurance.
Provide your work experience and any skills worth sharing along with any specialized training. Share any experiences and examples in your history that are consistent with PCS' core values.
We look for people who are passionate, committed, positive, reliable and eager to learn and develop new skills every day.
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