Inside Sales Representative

Carlisle Construction Materials; Lakeland (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Day 1 medical/Dental/Vision

Life and AD&D insurance

Disability income protection

Employee Assistance Program

Health advocacy services

Paid time off and holidays

401(k) with company match

Employee Stock Purchase Plan

Educational Assistance Program

Job summary

Carlisle Companies, through its Insulfoam division, is seeking an Inside Sales Representative to drive revenue via quotes, follow-up, and outbound engagement in an assigned region.

You will support the field sales team, manage house accounts, and push quote-to-win cycles with timely responses while maintaining strong customer relationships and Salesforce records.

Qualifications

• Experience in revenue-focused sales and quote execution.
• Ability to manage assigned accounts and follow up on quotes.
• Strong interaction with field sales and ability to generate incremental business.

Responsibilities

• Prepare and issue quotes for assigned accounts, including complex quotes.
• Provide quote support to field sales for fast response times.
• Monitor open quotes and ensure timely follow-up and outcomes.
• Record quote status and feedback in Salesforce.
• Own and manage a defined group of house accounts for quoting and relationships.
• Conduct outbound calls to pursue new opportunities and re-engage dormant customers.
• Support territory objectives with pipeline development and customer outreach.
• Coordinate engagement with field sales and schedule product knowledge sessions.
• Provide leadership with insights on quote activity and competitive dynamics.

Skills

Inside sales

Sales prospecting

Quote management

CRM (Salesforce)

Account ownership

Tools

Salesforce

CRM tools

Job description

Carlisle Companies is a leading manufacturer of building envelope products and solutions that make buildings more energy efficient, durable, and sustainable. We deliver roofing, insulation, waterproofing, and architectural systems for commercial and residential projects using a focus on innovation and continuous improvement to solve today’s challenges. We’re equally committed to our people, prioritizing safety, inclusion, career growth, development, tuition assistance, and excellent benefits.

With manufacturing, engineering, operations, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. We are looking for Inside Sales Representative to join our East/Southeast Insulfoam Sales team.

As an employee of Carlisle, you will enjoy the following benefits:

• Day 1 coverage for medical, dental and vision insurance
• Life and Accidental Death & Dismemberment insurance
• Leave and disability income protection
• Employee Assistance Program (EAP)
• Health Advocate and insurance concierge services
• Paid Time Off – paid sick days, paid vacation days and 11 paid holidays annually
• 401(k) retirement savings plan with company match
• Employee Stock Purchase Plan
• Educational Assistance Program (tuition reimbursement) for employees

Job Summary

The Inside Sales Representative role at Insulfoam is a revenue‑focused sales position responsible for managing quote execution, quote follow‑up, and outbound customer engagement within an assigned region. This role serves as a selling extension of the field sales team by supporting quoting activities, owning assigned customer accounts, and ensuring timely follow‑up and closure of all quotations.

The Inside Sales Representative plays a critical role in driving responsiveness, improving quote‑to‑win conversion, and generating incremental volume through proactive customer engagement, while maintaining close alignment with territory sales representatives.

This is a sales role with direct accountability for commercial outcomes — not a customer service or order‑entry position.

The position is performed Monday through Friday from 8:00 a.m. to 5:00 p.m., with occasional overnight or weekend hours as required. Limited occasional travel may be required, primarily for sales meetings, training, or customer engagements in support of the field sales team.

Quote Management & Execution

• Prepare and issue customer quotes for assigned accounts and designated quoting activities, including being the primary quote owner for complex or time‑intensive quotes (e.g., tapered insulation quotes).
• Provide quote support to field sales representatives for standard day‑to‑day quoting as needed to ensure fast response times, particularly during periods of high sales‑rep workload.
• Monitor all open quotes within the assigned region, regardless of who generated the quote, to ensure timely follow‑up and resolution.
• Proactively follow up on open quotes by contacting customers and/or sales representatives to establish outcomes and next steps.
• Accurately record quote status, outcomes (won / lost / no decision), and relevant feedback in Salesforce.

Assigned Account & House Account Ownership

• Own and manage a defined group of assigned customer accounts (“house accounts”) with full responsibility for quoting, follow‑up, and relationship management.
• Serve as the primary commercial contact for assigned customers, ensuring consistent engagement and responsiveness.
• Identify growth opportunities within assigned accounts and actively pursue incremental business.

Outbound Sales & Demand Generation

• Conduct outbound calling to existing and prospective customers within the assigned region to pursue new opportunities, follow up on historical activity, and generate incremental EPS volume.
• Re‑engage inactive or dormant customers to uncover new projects and quoting opportunities.
• Support territory sales objectives through proactive pipeline development and customer outreach.
• Act as a quoting and sales support resource for field sales representatives to improve responsiveness, efficiency, and customer experience.
• Partner with field sales reps to coordinate customer engagement, follow‑up strategies, and account priorities.
• Assist in scheduling and coordinating product knowledge sessions and contractor meetings in support of local sales representatives.
• Provide feedback and insight to sales leadership regarding quote activity, customer responsiveness, and competitive dynamics.

CRM & Commercial Reporting

• Maintain accurate and timely records in Salesforce, including quote status, customer interactions, and win/loss information.
• Capture customer feedback and competitive intelligence to support pricing strategy, sales planning, and market understanding.
• Support sales leadership with quote tracking, follow‑up visibility, and regional activity insights.