Inside Sales Representative

Beacon Roofing Supply, Inc; Kent (WA); On-site; USD 32,979 - 48,216; Full time

Benefits offered by this job

401k retirement benefits with employer match

Health insurance including medical, vision, and dental

Paid time off and sick leave

Paid holidays and floating holidays

Parental leave

Paid training and certifications

Legal assistance and identity protection

Pet insurance

Employee assistance program (EAP)

Job summary

Beacon Roofing Supply, Inc. is seeking a Customer Service Representative in Kent, WA. The role involves handling requests for pricing, orders, and delivery coordination, while supporting the Outside Sales team. Required qualifications include front-line customer service experience, with construction or building materials knowledge preferred. Bilingual proficiency in Spanish is a plus. The position offers competitive pay between $23.94 and $35.00 per hour, alongside comprehensive benefits, including health insurance and paid time off.

Qualifications

• Previous front-line customer service and sales experience required.
• Industry experience with construction or building materials a plus.
• Ability to effectively communicate and follow-up with customers.
• Eagerness and ability to learn and retain product information.

Responsibilities

• Receive and process requests for quotes, orders, and cancellations.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pick up of orders.
• Provide support to Outside Sales team.

Skills

Customer service experience

Sales experience

Construction or building materials knowledge

Spanish bilingual proficiency

Communication skills

Eagerness to learn

Job description

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

What you'll do

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you'll bring

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information
• Spanish bilingual proficiency is a plus

What you'll earn

• Retirement Benefits: 401k eligible with employer match
• Health Insurance: Medical insurance, prescription drug coverage,visionand dental benefits, as well as life and disability insurance.
• Paid Time Off/Paid Sick Leave: Applicants can expect toaccrue15 daysof paid time off during their first year (4.62 hours for every80 hoursworked) and increased accruals after five years of service.
• Paid Holidays: The company recognizes 8 paid holidays and three floating holidays per year.
• Parental Leave
• Annual safety shoe allowance
• Paid training and certifications
• Legalassistanceand identity protection
• Pet insurance
• Employeeassistanceprogram (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

About the company

QXO is the fastest growing publicly traded distributor of building products in North America. The company is executing its strategy to become the tech-enabled leader in the $800 billion building products distribution industry and generate outsized value for its shareholders. QXO expects to achieve its target of $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.

Tocomply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.

Salary Range: USD $23.94 - USD $35.00 /Hr.