Inside Sales Representative

Vyper Industrial; Kaukauna (WI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

PTO

Medical Insurance (HSA/Copay Plan)

Vision Insurance

401(k) Retirement Plan

Group Life Insurance

Long-Term Disability Insurance

Short-Term Disability Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Job summary

Vyper Industrial is seeking an Inside Sales Representative in Kaukauna, WI to contact customers who abandoned online carts, answer questions, and help finalize purchases. The role emphasizes strong phone communication and product knowledge to deliver a personalized buying experience.

The ideal candidate is confident, eager to learn Vyper’s products, and customer-focused. This full-time role offers a $55,000 annual salary with quarterly bonuses, plus PTO and comprehensive benefits.

Qualifications

• Strong communication and phone skills are essential.
• Ability to learn and understand Vyper's products and explain them to customers.
• Comfortable making a high volume of outbound calls and handling repetitive tasks.
• Excellent listening skills and ability to identify customer needs and offer solutions.

Responsibilities

• Make outbound calls to customers with abandoned online shopping carts.
• Answer product questions and provide recommendations to complete purchases.
• Develop a strong understanding of Vyper’s product line to assist customers confidently.
• Recommend products based on customer needs and questions.
• Build relationships and provide a positive, personalized customer experience.
• Address questions and overcome objections to recover sales.
• Meet daily calling and sales targets consistently.
• Document customer interactions and sales activity accurately.

Skills

Strong communication

Phone skills

Product knowledge

Outbound calling

Active listening

Time management

Customer focus

Learning attitude

Job description

Schedule: Full-Time | Monday-Friday | 8:00 a.m. - 4:30 p.m.

Salary: $55,000 annually, with an opportunity for a quarterly bonus.

• Paid Time Off (PTO)
• Medical Insurance (HSA/Copay Plan)
• Vision Insurance
• 401(k) Retirement Plan
• Group Life Insurance
• Long-Term Disability Insurance

Voluntary Benefits:

• Short-Term Disability Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance

Pre-Employment Requirements:

• Successful completion of a criminal background check.
• Acceptable motor vehicle record (MVR).
• Valid driver's license.

About Vyper:

Here at Vyper Industrial, every member of our team is dedicated to excelling mentally, physically, and emotionally. We believe in quality, integrity, and relentless perseverance. We seek top talent—those who are driven to win and be their best. If you’re ready to embrace your potential and join a passionate team, welcome home.

Dayne and Dylan Rusch started Vyper in 2020 from Dayne’s 400 sq. ft. apartment, having grown up assisting their father in the garage, Chris Rusch, who was a legend in the metal shaping industry. They witnessed firsthand the challenges posed by poorly made products and the decline of American manufacturing. Determined to have a better future, they founded Vyper Industrial with a mission to produce high-quality, American-made garage products and to create thousands of jobs. With a focus on innovation and growth, our team is committed to achieving market leadership.

The Role:

The Inside Sales Representative will contact customers who have abandoned their online shopping carts. The primary responsibility of this role is to make outbound calls to these customers, answer product questions, provide recommendations, and help them complete their purchase. The ideal candidate is confident and personable on the phone and willing to learn Vyper’s product line to provide a helpful, personalized experience and recover lost sales.

Responsibilities:

• Make outbound calls to customers who have abandoned their online shopping carts.
• Follow up with abandoned-cart customers to answer questions, provide product information, and help them complete their purchase.
• Develop a strong understanding of Vyper’s product line to confidently assist customers.
• Recommend products based on the customer’s needs and questions.
• Build relationships with customers and provide a positive, helpful, and personalized experience each and every time.
• Address customer questions and overcome basic objections to help recover sales.
• Consistently meet daily calling and sales goals.
• Make timely follow-up calls to abandoned-cart customers when needed to recover potential sales.
• Accurately document customer interactions and sales activity.

Qualifications

• Strong communication and phone skills.
• Confident and comfortable speaking with customers.
• Ability to learn and understand Vyper’s products and confidently explain them to customers.
• Comfortable making a high volume of outbound calls throughout the day.
• Positive attitude and willingness to learn.
• Reliable, organized, and able to stay focused on repetitive tasks.
• Ability to listen to customers, understand their needs, and provide helpful recommendations.
• Previous sales or customer service experience is a plus, but not required.

Love having a list of customers to call and staying busy on the phone all day? If you’re confident, personable, and enjoy turning conversations into sales, this could be the role for you.