Inside Sales Representative

Unverferth Manufacturing Co., Inc.; Kalida (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity to impact customer satisfaction

Commitment to quality and safety

State-of-the-art facilities

Job summary

A family-owned agricultural equipment manufacturer is seeking an Inside Sales Representative to enhance customer engagement and support sales operations. The role emphasizes order accuracy and timely assistance for dealers and customers. Candidates should possess customer service experience, strong communication skills, and proficiency in Microsoft Office. Join a company committed to quality and a healthy workforce, with opportunities to impact customer satisfaction and sales success.

Qualifications

• Preferred an Associate’s degree in a relevant field or equivalent experience.
• Experience in customer service, inside sales, or sales support.
• Strong written and verbal communication skills.

Responsibilities

• Provide telephone support for sales inquiries and product support.
• Perform order entry and maintain customer database accuracy.
• Generate reports supporting sales and marketing initiatives.

Skills

Customer service experience

Communication skills

PC proficiency

Sales support experience

Knowledge of agricultural equipment

Education

Associate’s degree in Agriculture-Business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Inside Sales Representative

Join a family-owned, world-class agricultural equipment manufacturer, building high-quality implements since 1948. As an Inside Sales Support Specialist, you’ll play a pivotal role in customer engagement, order accuracy, and sales operations—ensuring dealers and customers receive timely, reliable support.

Inside Sales Responsibilities

• Provide daily telephone support for incoming sales inquiries and product support calls.
• Deliver prompt, concise follow-up with customers regarding quotes, orders, and product availability.
• Perform order entry, data input, and maintain accuracy within the customer database.
• Support administrative and documentation functions for the sales office.
• Prepare shipments, manage document filing, and coordinate goods to ensure accurate delivery.
• Generate reports supporting sales and marketing initiatives.
• Provide project support as directed by sales and senior management.
• Continuously review and update knowledge of existing and new product offerings.
• Assist at trade shows, dealer trainings, and corporate events as needed.
• Collaborate with Sales & Marketing leadership and Territory Managers on product availability and logistics.

Inside Sales Qualifications

• Preferred: Associate’s degree in Agriculture-Business, Business Administration, Sales & Marketing, or related field; or equivalent work experience.
• Experience in customer service, inside sales, or sales support functions.
• Familiarity working with external customers, dealers, or vendors.
• Strong written, verbal, and telephone communication skills.
• Proficiency with PC systems and Microsoft Word, Excel, and PowerPoint.
• Hands-on familiarity with farming operations or agricultural equipment is a plus.

Why Join Unverferth

• Family-owned, world-class agricultural equipment manufacturer since 1948
• Broad portfolio of innovative agricultural implements
• State-of-the-art manufacturing facilities and equipment
• Commitment to quality, safety, and a healthy workforce
• Opportunity to directly impact customer satisfaction and sales success