Inside Sales Representative

Beacon Roofing Supply, Inc; Jacksonville (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Health insurance

PTO & holidays

Training certificates

Legal aid

Pet insurance

EAP

Job summary

QXO is a leading distributor and installer of building products serving a large North American market. This role focuses on front-line customer service, handling quotes, orders, returns, and inquiries while supporting Outside Sales and coordinating deliveries.

Candidates bring prior customer service and sales experience; knowledge of the construction industry is a plus and Spanish proficiency is a plus. Strong communication is essential, and willingness to learn extensive product information is

Qualifications

• Front-line customer service and sales experience required.
• Industry knowledge in construction or building materials a plus.
• Spanish bilingual proficiency a plus.
• Ability to communicate clearly and follow up with customers, vendors, team and management.
• Willingness to learn and retain large amounts of product information.

Responsibilities

• Receive and process price quotes, orders, returns, cancellations, product information and billing inquiries.
• Plan and implement telemarketing and prospecting objectives.
• Coordinate delivery and pickup of orders with operations.
• Provide support to the Outside Sales team.
• Adhere to pricing guidelines and policies.

Skills

Customer service

Sales experience

Construction industry knowledge

Spanish bilingual

Communication skills

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in‑class customer experience. QXO is North America’s largest distributor and installer of insulation, the second‑largest distributor of roofing products, the second‑largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you’ll do:

• Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections
• Plan and implement telemarketing and prospecting objectives
• Coordinate delivery and pick up of orders with operations teams
• Provide support to Outside Sales team
• Adhere to pricing guidelines and policies of customer financial services

What you’ll bring:

• Previous front-line customer service and sales experience
• Industry experience with construction or building materials a plus
• Spanish bilingual proficiency a plus
• Ability to effectively communicate and follow-up with customers, vendors, team members, and management
• Eagerness and ability to learn and retain vast amounts of product information

What you’ll earn:

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles aredeterminedby the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.