Inside Sales Representative

Arrow Components; Irvine (CA); Hybrid; USD 35,583 - 43,490; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with matching contributions

Short‑Term/Long‑Term Disability Insurance

Health Savings Account options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Components is seeking an Inside Sales Representative in Irvine, California. You will be responsible for managing customer relationships, developing sales strategies, and facilitating effective communication between suppliers and customers.

The role demands strong customer service and sales skills. The position offers a hybrid work arrangement (3 days in-office, 2 remote) along with benefits such as medical insurance, 401(k), and tuition reimbursement.

Qualifications

• Typically requires a 4‑year degree and 2–4 years related experience, or an advanced degree without experience, or equivalent work experience.
• Systems savvy, able to adapt quickly.
• Ability to build influential relationships and work collaboratively.

Responsibilities

• Manage overall account relationships and provide strategic service.
• Develop and manage customer strategy in assigned account territory.
• Own customer interface for backend quality processes.

Skills

Strong customer service skills

Sales skills

Communication skills

Negotiation skills

Organization skills

MS Office Suite proficiency

Advanced Excel skills

Education

4-year degree or equivalent experience

Job description

Job Description

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow guides innovation for over 220,000 leading technology manufacturers and service providers.

Position

Inside Sales Representative

Key Responsibilities

• Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Facilitate work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as key liaison between suppliers and customers to build long-term business partnerships.
• Responsible for Sales Excellence: develop and manage customer strategy in assigned account territory. Manage supply chain engagements (e-Compass, Consignments, CARES, etc.), sell and capture opportunities through Synergistic products, Reverse Logistics, GBC, ITAD. Drive solutions selling within the approved account level strategy. Understand competitive landscape and make sales decisions based on that information.
• Support the Order to Invoice process: own customer interface for backend quality processes (corrective actions, Field Quality Reports), maintain Perfect Order Index, inventory integrity, credit & financial information, and coordinate resources.
• Own quote-to-order sales objectives: set strategy for quote process, coordinate resources, process quotations, validate EOL and NCNR, negotiate pricing, negotiate quote markup, notify customers of price increases.
• Participate in a sales compensation plan; portion of OTE variable and tied to specific sales‑related goals.

Qualifications

• Typically requires a 4‑year degree and 2–4 years related experience, or an advanced degree without experience, or equivalent work experience.
• Systems savvy, able to adapt quickly; proficiency in MS Office Suite and advanced Excel skills (XLookup, Macros, etc.) is a plus.
• Ability to build influential relationships and work collaboratively to generate results.
• Strong communication, negotiating, and organization skills.
• Strong customer service and sales skills.

Work Arrangement

Hybrid: 3 days in office, 2 days work from home.

Benefits

• Medical, Dental, Vision Insurance
• 401(k) with matching contributions
• Short‑Term/Long‑Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) options
• Paid Time Off (sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities
• And more

Annual Hiring Range / Pay

$25.83 - $31.57 per hour. Actual compensation may vary based on location, experience, education, and skill level.

Location

US-CA-Irvine, California (Barranca)

Job Category

Sales

Time Type

Full time

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)