Inside Sales Representative

General Insulation Company; Hayward (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health benefits

401k plan

Paid time off

Inclusive work environment

Job summary

A leading insulation distributor in Hayward, CA seeks an Inside Sales Associate to support sales strategies and enhance customer relationships. The role requires a high school diploma, excellent communication skills, and 1-2 years of inside sales experience. Benefits include health coverage and 401k options. Join a family-owned company committed to employee growth and success.

Qualifications

• 1-2 years of inside sales experience required.
• Detail knowledge of industry processes and materials needed.
• Must be willing to work odd hours including evenings, holidays, and weekends.

Responsibilities

• Works under the direction of the General and Operations Manager.
• Conduct 10+ daily outbound sales calls to generate leads.
• Communicate with customers to understand their needs.

Skills

Excellent communication skills

Detail oriented

Ability to learn quickly

Education

High school Diploma

Job description

Overview

General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, 3M Firestop products, and associated construction supplies. It is the largest privately held mechanical insulation distributor in North America. As a family-owned company, we have built our business by providing the highest quality products and superior service to our customers. We look forward to you joining our family!

Current Open Positions — Hayward, CA

Location: Hayward, CA | Employment Type: Full-Time | Salary: $20.00 - $22.00 / per hour | Skill Level: Associate

Job Description: General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, 3M Firestop products, and associated construction supplies. It is the largest privately held mechanical insulation distributor in North America. As a family-owned company, we have built our business by providing the highest quality products and superior service to our customers.

Responsibilities

• Works under the direction of the General and Operations Manager
• Collaborate with the outside salesperson to develop and implement sales strategies to meet branch sales goals
• Communicate with customers via phone, email, and other channels to understand their needs, provide product information, and address inquiries or concerns
• Conduct 10+ daily outbound sales calls to prospects and existing customers to generate leads, promote products, and secure orders
• Build and maintain strong customer relationships by providing exceptional service and support throughout the sales process
• Assist customers with order placement, pricing, availability, and delivery schedules, ensuring accuracy and satisfaction
• Coordinate closely with the outside salesperson to follow up on leads, provide sales support, and facilitate customer visits or meetings
• Process orders accurately and efficiently using our CRM system or order management software
• Monitor sales metrics, track progress against targets, and provide regular updates to the sales team and management
• Collaborate with other departments such as logistics, finance, and customer service to resolve issues and ensure smooth order fulfillment
• Stay informed about industry trends, market conditions, and competitor activities to identify sales opportunities and drive growth
• Ensure pricing and packing slip matches when receiving or shipping material
• Determine appropriate billing situations: COD/Cash/CC/Invoice
• Responsible for daily credit card processing needs and EOM report for credit card sales
• Provide consistent communication with warehouse personnel to ensure customer needs are met
• Assist in warehouse and additional functions per General or Operations Manager
• Collect mail, faxes and Federal Express and distribute

Qualifications

• High school Diploma
• 1-2 years of inside sales experience
• Must possess excellent communication skills
• Detail Oriented
• Detailed knowledge of industry processes, materials and costs are vital. Ability to learn quickly
• Must be willing to work odd hours including evenings, holidays, and weekends

What We Offer

• Health: We offer great medical, vision and dental benefits as well as voluntary benefits that cover both you and your family
• Future: Plan by enrolling in a 401k plan that helps you save money for a rainy day
• Time Off: Paid time off along with flexibility for a healthier work life balance
• Environment: We offer an inclusive environment where there is always someone available to help and teach so that you can grow within the industry no matter what direction your career takes

General Insulation is committed to equal opportunity. We value and embrace diversity.

Details

Location: Hayward, CA

Employment Type: Full-Time

Salary: $20.00 - $22.00 / per hour

Skill Level: Associate

Apply:

Apply / Contact

Are you interested in working for GIC but don’t see a position for you? Send us your resume and we will contact you when a position opens up that can use someone with your qualifications. Contact KELLY NESSRALLA (GIC Recruiting Manager): 781-391-2070 ext. 80464 | [e-mail] for details.

GENERAL INSULATION COMPANY DESCRIPTION

General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, Firestop products, and associated construction supplies. It is the largest privately-held mechanical insulation distributor in North America. As a family owned company, we have built our business by providing the highest quality products and superior service to our customers. Founded in 1927, we have expanded to 50+ branch locations across the United States and Canada.

GENERAL INSULATION COMPANY BENEFITS

General Insulation offers a wide array of benefits including Medical, Dental, Vision, 401K, Life Insurance, Long Term Disability, Short Term Disability, Health Savings Accounts, Tuition Reimbursement and more. All employees who enroll in a medical plan are also enrolled in an employer sponsored Life Insurance Policy.

Find Your Dream Job

General Insulation fosters an environment that promotes learning, growth and success for all our employees. We work as a team to nurture and teach our employees in order to help them grow, evolve and reach their full potential. We seek candidates who are dedicated, talented and driven; they always push forward, seek innovation and are on a quest for self-improvement. Investing in our employees has enabled us to develop great leaders and in turn be our industry’s distributor of choice for over ninety years.