Inside Sales Representative

WASH; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

Paid vacation

Tuition reimbursement

Continuous learning and career develop

Job summary

WASH seeks an Inside Sales Representative to collaborate with outside sales and internal teams, serving existing customers, creating new ones, and meeting monthly quotas at a solid ROI. You will process quotes, leases, and product sales while maintaining CRM records and ensuring customer satisfaction.

The ideal candidate has a business degree or 2+ years in sales, understands customer and market dynamics, and is willing to travel extensively in a high-performance, customer-focused environment.

Qualifications

• Bachelor’s degree in business from an accredited university or college, or equivalent two years of professional sales experience.
• Minimum 2 years of experience as an Account Manager or Inside Sales Rep with a proven track record of meeting sales quotas, cold calling, prospecting and closing over the phone.
• CRM experience is helpful.
• Prior experience in the multi-family laundry industry is highly desirable.

Responsibilities

• Generates new and repeat sales by providing our company's product and Value Proposition in a timely manner.
• Determines customer requirements and expectations and recommends specific products and solutions.
• Accurately processes customer transactions including quotes, leases and product sales.
• Recommends customer sales and service options to increase customer satisfaction and improve return-on-investment (ROI).
• Contacts customers following sales to ensure ongoing customer satisfaction and resolve any issues.
• Manages time effectively, meets personal goals and works effectively with other members of the distribution team.
• Sets-up and maintains customer files in Microsoft’s CRM.
• Builds trust, instills value in others, communicates effectively, drives execution, fosters innovation, focuses on the customer, collaborates with others, solves problems creatively and demonstrates a high level of integrity.
• Maintains professional internal and external relationships that meet Company core values.
• Proactively establishes and maintains effective working team relationships with all support departments.
• Performs other duties as assigned.

Skills

Sales experience

CRM experience

Prospecting

Phone sales

Education

Bachelor’s degree in business

Tools

CRM software

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!

As an Inside Sales Representative you are responsible for working with outside sales and other internal team members, with the common goal of serving existing customers, creating new customers and meeting (or exceeding) month sales quotas at the appropriate rate of investment (ROI) and providing customer satisfaction.

Responsibilities

• Generates new and repeat sales by providing our company's product and Value Proposition in a timely manner.
• Determines customer requirements and expectations and recommends specific products and solutions.
• Accurately processes customer transactions including quotes, leases and product sales.
• Recommends customer sales and service options to increase customer satisfaction and improve return-on-investment (ROI).
• Contacts customers following sales to ensure ongoing customer satisfaction and resolve any issues.
• Manages time effectively, meets personal goals and works effectively with other members of the distribution team.
• Sets-up and maintains customer files in Microsoft’s CRM.
• Builds trust, instills value in others, communicates effectively, drives execution, fosters innovation, focuses on the customer, collaborates with others, solves problems creatively and demonstrates a high level of integrity.
• Maintains professional internal and external relationships that meet Company core values.
• Proactively establishes and maintains effective working team relationships with all support departments.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in business from an accredited university or college, or equivalent two years of professional sales experience.
• Minimum 2 years of experience as an Account Manager or Inside Sales Rep with a proven track record of meeting sales quotas, cold calling, prospecting and closing over the phone.
• CRM experience is helpful.
• Prior experience in the multi-family laundry industry is highly desirable.
• Strong understanding of customer and market dynamics and their requirements.
• Willingness to travel extensively and work in a high-performance culture.

Here’s a few highlights of the benefits you’ll enjoy

We invest in our employee’s growth through training and development programs. We offer a comprehensive benefits package such as:

• Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
• Paid vacation, floating holidays, sick time, and company holidays
• Paid time off for volunteer activities to help give back to our communities
• Tuition Reimbursement Program to achieve your educational goals
• Continuous learning and career development

Please visit our company website at www.wash.com to learn more about WASH’s mission, vision and core principles.

We are an Equal Opportunity/Affirmative Action/Drug Testing employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

We respect the privacy of candidates for employment. WASH's Privacy Policy sets forth how we will use the information we obtain when you apply for a position through this careers site. The Privacy Policy is accessible at: https://www.wash.com/privacy-policy/. This Privacy Policy also includes important disclosures pursuant to the California Consumer Privacy Act. Please review the Privacy Notice carefully before submitting any information through this form. If you do not consent to the terms of this Privacy Policy, please do not submit information to us through this form, and instead contact Human Resources at [e-mail] to inquire about the position.