Inside Sales Representative

RainMaster- Eau Claire; Eau Claire (WI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

RainMaster in Eau Claire, WI is seeking an Inside Sales Representative to drive growth by engaging residential customers with tailored irrigation and lawn care recommendations.

You will manage the full sales cycle, leverage CRM tools, and follow proven scripts while personalizing interactions to meet targets.

This role rewards a proactive, customer-focused professional with strong organizational skills and opportunities for career advancement in a supportive team culture.

Qualifications

• Proven experience in Inside Sales or Call Center environments with a track record of meeting/exceeding targets.
• Exceptional organizational and time management skills.
• Background or education in Arboriculture, Horticulture, Urban Forestry, or related field is a plus (not required).

Responsibilities

• Manage the entire sales cycle from initial contact to closing with a high close rate through follow-ups and effective communication.
• Adhere to proven sales scripts while personalizing interactions to fit customer needs.
• Leverage CRM tools to track interactions and drive growth through residential customer engagements.

Skills

Inside sales experience

CRM software

Organizational skills

Communication skills

Education

Background in Arboriculture/Horticulture (nice to have)

Tools

CRM tools

Job description

• Compensation: Competitive Pay, with strong earning potential based on performance.
• Benefits: Comprehensive health, dental, and vision coverage, 401(k) with company match, and paid time program.
• Growth: Ongoing training, development programs, and career advancement opportunities in a supportive, growth-focused culture.
• Environment: A collaborative, team-driven workplace where your contributions are valued and your success is celebrated.

About the Role

As an Inside Sales Representative at RainMaster, you’ll be a key part of our growth by connecting with prospective and existing residential customers. You’ll provide expert advice and tailored recommendations to help them achieve their Irrigation and Lawn Care goals. This role is ideal for motivated sales professionals who thrive in fast-paced, customer-centered environments and enjoy building relationships that lead to measurable success.

• Manage the entire sales cycle, from initial contact to closing, while maintaining a high close rate through diligent follow-ups and effective communication.
• Adhere to proven sales scripts and techniques while personalizing interactions to fit customer needs.
• Leverage CRM tools to track interactions, you will be a driving force behind the company’s growth by connecting with prospective and existing residential customers. Your role will involve providing expert advice and tailored solutions for their lawn care needs. This position is ideal for a professionals who excel in customer engagement, pipeline management, and achieving sales targets through a structured, consultative approach.

Customer and Prospect Engagement:

• Conduct high-volume inbound and outbound calls, emails, SMS, and other digital communication channels to connect with potential customers (warm leads only).
• Actively follow up on leads generated by marketing campaigns, referrals, and other sources to drive conversions.
• Deliver exceptional customer experiences by responding promptly to inquiries and building rapport with every interaction.
• Win back clients who previously canceled recurring services

Preferred Qualifications:

• Proven experience in Inside Sales or Call Center environments, with a strong track record of meeting or exceeding sales targets.
• Exceptional organizational and time management skills.
• Background or education in Arboriculture, Horticulture, Urban Forestry, or a related field is a plus (not required).

Why You’ll Thrive Here

At Thrive, we believe growth should be shared - for our customers, our communities, and our team. We invest deeply in training, mentoring, and education so you have every opportunity to succeed. You’ll find a supportive, collaborative environment that encourages learning, celebrates achievements, and empowers you to grow your career.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.