Inside Sales Representative I/II

Bell-Lumber-&-Pole-; Detroit (MI); Hybrid; USD 47,000 - 59,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Disability insurance

Life insurance

Paid holidays and PTO

Employee assistance programs

Job summary

Bell Lumber & Pole is seeking an Inside Sales Representative in Detroit, MI. This role focuses on high-volume, transactional accounts, using remote selling, relationship-building, and effective communication to identify and develop market opportunities.

The position supports on-site, hybrid, or remote work, with compensation ranging from $47,000 to $59,000 annually. Responsibilities include lead qualification, cold calling, pipeline development, vendor coordination, and collaboration across

Qualifications

• High school diploma or equivalent; two-year degree preferred.
• At least 1 year of customer service or sales experience.

Responsibilities

• Manage sales to existing customers and prospects.
• Perform outbound calls to generate leads and opportunities.
• Understand client needs and offer solutions and support.
• Qualify leads from campaigns and events; report results.
• Develop and maintain vendor relationships to support sales opportunities.
• Track weekly, monthly, and quarterly performance metrics for management.
• Coordinate with departments to resolve customer issues and ensure order delivery.

Skills

Sales

Outbound calls

CRM

Customer service

Lead qualification

Pipeline management

Cross-functional collaboration

Education

High School Diploma or equivalent

Tools

CRM software

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bell Structural Full-time Regular Detroit, MI, US

Salary Range: $47,000.00 To $59,000.00 Annually

Are you looking to jump into a career in sales? Here at Bell Lumber & Pole, as an Inside Sales Representative you will drive profitable growth by leveraging remote selling, relationship-building, and communication skills to identify, develop, and expand market opportunities for assigned company products and services. This role focuses on high-volume, transactional accounts with shorter sales cycles, delivering responsive customer engagement, building lasting relationships, and maximizing sales opportunities.

As an integral member of a collaborative, high-performing team, you will bring our mission to life by radically loving and influencing lives.

This position can be performed on-site, hybrid, or remotely.

Compensation: $47,000.00 - $59,000.00 annually

As an Inside Sales Representative, you will:

• Have responsibility for the sales effort to an existing list of customers and prospects.
• Primary responsibility involves cold calling and making multiple outbound calls to potential customers.
• Understand client needs and offer solutions and support.
• Qualify leads (MQL) from digital campaigns, conferences, references, trade shows, etc.
• Collaborate with PDAM to research potential leads from business directories, web searches, or digital resources; provide reports tied to BLP marketing campaigns.
• Build pipelines with channel partners and team members to close sales.
• Handle projects related to new and existing customers, such as analysis and vendor setup forms.
• Develop and maintain vendor relationships to support sales opportunities and activities.
• Track weekly, monthly, and quarterly performance and sales metrics to report back to the manager.
• Fulfill all sales duties for assigned and generated accounts.
• Represent the company at regional and national trade shows/expositions.
• Create and present company sales presentations to existing customers and marketing qualified leads (MQL), in person or virtually.
• Accept and manage follow-throughs for all MQLs.
• Manage MQL handoff process to Outside Sales Representatives.
• Oversee successful delivery, from order placement through order close-out.
• Learn CRM over time and execute programmatic campaigns directly within the CRM, maintaining a CRM database of prospective client information.
• Maintain data hygiene and pipeline reporting function for Sales leadership & SLT.
• Implement surcharges, price adjustments, and indexing for assigned accounts.
• Forecast sales for all assigned accounts.
• Serve as the primary 24-hour contact for assigned accounts during Storm Emergency Response.
• Collaborate with all departments to resolve customer issues promptly.
• Participate in continuing education classes periodically.
• Contact customers for additional information or issue resolution during the quote or ordering process.
• Gather data for reporting purposes and ensure quoting accuracy.
• Follow up on customer applications and accurately enter them into the system.
• Complete vendor forms and delegate questions to the correct people for assistance, per the vendor questionnaire manual.
• Monitor internal reports to ensure all orders are processed correctly.
• Attend weekly shipping meetings.
• Occasional travel to trade shows and other events may be required.
• Perform any other responsibilities deemed necessary by management.

This job description is not intended to be all-inclusive; the employee may be required to perform other duties and assume additional responsibilities as needed or requested to meet the ongoing needs of the organization.

Qualifications:

Education: High school diploma or equivalent combination of education and experience is required. Two-year degree or higher is preferred.

Experience: At least one year of customer service or sales experience required. Previous experience in an outbound call center, inside sales, or related industry and experience with CRM systems is preferred.

• Health, dental, and vision insurance (with HRA and FSA)
• 401(k) with company match
• Short and long-term disability insurance
• Life insurance
• Paid holidays and generous paid time off
• Employee assistance and employee/community hardship programs

Bell Lumber & Pole is an equal opportunity employer.

Bell Lumber & Pole is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship. Bell makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Bell is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 651-203-2719 or send an e-mail to [e-mail] and let us know the nature of your request and your contact information.

For additional details, you can read our EEO Policy .