Inside Sales Representative

J. F. Ahern Co.; Davenport (IA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Top-Tier Benefits

Bonus programs

Generous PTO

Paid parental leave

Mental health resources

Wellness programs

Professional growth

Job summary

Ahern Fire Protection in Davenport, IA seeks an Inside Sales Representative. You will quickly turn job-site deficiency reports into sales opportunities by partnering with Inspectors and the related reports.

You will build relationships by telephone, work with Inspectors, Superintendents, and Sales Teams to clarify deficiencies and deliver timely proposals, with strong follow-up to maintain customer relationships through the sale process.

Qualifications

• 1-3 years in customer service or inside sales
• Proficient in Microsoft Office and industry-specific software
• Strong written and verbal communication skills

Responsibilities

• Turn job-site deficiency reports into sales opportunities
• Partner with Inspectors, Superintendents, and Sales Teams to clarify deficiencies
• Proactively communicate to complete timely proposals and follow up with customers

Skills

Customer service

Inside sales

Microsoft Office

Industry-specific software

Written and verbal communication

Tools

Microsoft Office

Industry-specific software

Job description

Looking for a company that values your skills, respects your contributions, and gives you the tools to thrive?

With more than 145 years as a family-owned business, we’ve built a reputation as one of the best mechanical and fire protection contractors in the country. We pride ourselves on delivering unmatched quality and innovation while providing you with job stability, opportunities for career progression, and support. We have an exciting opportunity for aInside Sales Representative located in Davenport, IA.

How you will contribute:

You will serve to quickly turn job-site deficiency reports into sales opportunities for Ahern Fire Protection by partnering with Inspectors and the related inspection/ deficiency reports. The Inside Sales Representative has the proven ability to quickly build relationships via the telephone and turn an opportunity into a service sale. You will work closely with our Inspectors, Superintendents, and Sales Teams to clarify details of individual deficiencies and proactively communicate with the necessary individuals and customers to complete timely proposals. You will bring impeccable follow-up skills to maintain regular contact and follow-up with the customer after the submission of the proposal and manage the relationship through the follow-up process.

What you need to qualify:

One to three years of being in a customer service or inside sales role will be crucial to the position. Being proficient in Microsoft Office and technically inclined to learn industry-specific software will be essential. You should be passionate about elevating the customer experience. You can stand out above other candidates by demonstrating the ability to thrive in a fast-paced, deadline-driven work environment. A commitment to providing exceptional customer service, possessing strong written and verbal communication skills, and being able to execute tasks with a great amount of detail will be crucial. If you are ready to demonstrate this expertise, this is the opportunity for you.

What’s in it for you:

At Ahern, we understand that life is more than just work - and we’re committed to supporting our employees in every aspect of their lives. Our comprehensive benefits package is designed to give you the flexibility, security, and support you need to thrive - at work and at home.

Here’s how we stand out from the rest:

• Top-Tier Benefits: Our 401(k) match and health benefits rank in the top 20% nationwide
• Incentives: A significant portion of our profits is shared with employees through bonus programs
• Generous PTO with the opportunity to buy additional time off
• Paid Parental Leave: Supporting you at every life stage with paid maternity and paternity leave
• Mental Health Resources: Free, full-service mental health care for you and your family
• Wellness Programs: Access on-site fitness centers, personal development funds, and more
• Professional Growth: Take advantage of education assistance, training programs, and development opportunities to advance your career
• Work-Life Balance: Enjoy hybrid and flexible schedules to fit your needs

By joining Ahern, you’ll gain the stability of a company that’s been a leader in the industry since 1880, the pride of doing meaningful work, and the support of a team dedicated to your success. Don’t settle for just any job—experience what it’s like to work for the best!

Ahern is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination and harassment.