Inside Sales Representative

APi Group; Connecticut; Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Strong company network

APi Group backing

Long-term career growth

Values-driven culture

Job summary

Davis-Ulmer Sprinkler Company is seeking an Inside Sales Representative in Plantsville, CT. You will estimate repairs and sell fire protection products, overseeing projects and coordinating with customers and vendors to ensure lifecycle services.

The role emphasizes reading inspection reports, quoting repairs, and building strong client relationships while supporting field technicians and management with accurate, timely communication.

Qualifications

• Good oral, written, telephone and customer service skills.
• Good time management, organizational and interpersonal skills.
• Ability to assist both internal and external customers and read business procedures.
• Moderate to advanced computer skills.

Responsibilities

• Prepare and present effective proposals for fire protection services.
• Build relationships with customers for life safety solutions including installations and repairs.
• Maintain relationships with vendors and stay informed on products and trends.
• Contact customers to determine needs and evaluate repair options.
• Read and interpret inspection reports to quote repairs accurately.
• Oversee projects with site visits, meetings and related documentation.

Skills

Customer service

Time management

Interpersonal skills

Problem solving

Reading & interpretation

Computer skills

Education

High School Diploma/GED

Associate degree preferred

Job description

W&M Fire Protection,a subsidiary of Davis-Ulmer Sprinkler Company, is a full-service fire protection contractor with complete design, installation, and fabrication capability. W&M has proudly served the tri-state and New England areas for over 20 years and offers a challenging and rewarding work environment.

At Davis-Ulmer we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

As a result of continued growth, we are currently seeking candidates for anInside Sales Representativeat our office inPlantsville, CT.

As anInside Sales Rep,you will be responsible for the estimating of repair and sales of fire protection products and will oversee the completion of all assigned projects.

HOW SUCCESS WILL BE MEASURED:

• Prepare and present effective proposals that offer solutions to customer life safety issues based on inspection deficiency reports.
• Build relationships with customers to capture a full range of fire protection services including fire alarm and suppression installations, as well as repair and inspection of existing systems.
• Maintain relationships with vendors, stay abreast of new products, technical data, and market trends.
• Contact existing and potential customers to determine fire protection needs and evaluate repair options.
• Read, interpret different types of fire system inspection reports and apply technical requirements of fire protection codes, manufacturer data & insurer criteria to quote repairs accurately.
• Oversee projects by making routine site visits, attending status meetings, processing related documentation and other duties related to evaluating project performance.
• Other duties as assigned by manager.

EDUCATION and/or EXPERIENCE

• High School Diploma/GED with Associate Degree preferred
• Previous related experience or equivalent combination of education and experience is a plus

QUALIFICATIONS/REQUIREMENTS:

• Good oral, written, telephone and customer service skills
• Good time management, organizational and interpersonal skills
• Ability to assist both internal and external customers
• Ability to define problems, collect data, establish facts and draw valid conclusion
• Ability to read, analyze, and interpret general business procedures and regulations
• Moderate to advanced computer skills

SUPERVISORY RESPONSIBILITIES:

• May supervise field technicians

PHYSICAL DEMANDS and WORK ENVIRONMENT:

• Requires the ability to drive to customer locations.
• Will require working in the field at job sites from time to time with exposure to dust, fumes, and higher levels of noise.
• Requires working on computers and phones consistently throughout the day.

As part of the Davis-Ulmer Family of Companies, we believe that investing and empowering our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Why Choose Davis-Ulmer Family of Companies?

• Competitive Compensation : We offer competitive pay rates for experienced professionals, ensuring your skillsare recognized and rewarded appropriately.
• Comprehensive Benefits Package : Enjoy an industry-leading benefits package that includes medical, dental, vision, andadditional perks, ensuring your health and well-being are taken care of.
• Strength of the Family :The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
• Backed by APi Group : As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success.Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
• Long-Term Career Relationships :Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
• Values Match : We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."

Equal Opportunity Employer, including disabled and veterans.

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

Equal Opportunity Employer, including disabled and veterans.