Inside Sales Representative

SafeGrain; Centerville (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vacation and holiday pay

Job summary

SafeGrain is seeking an Inside Sales Representative to sell our full line of grain storage and handling products to new and existing customers. The role is primarily conducted via phone, email, and other virtual tools from our Dayton office.

You will provide technical guidance, manage CRM activities, and help drive sales by understanding customer needs and offering appropriate solutions. The position requires 3+ years in inside sales or customer service, and familiarity with grain handling

Qualifications

• 3+ years of inside sales or customer service experience, ideally in technical or industrial products.
• Understanding of grain handling operations.
• Strong verbal and written communication skills.
• Proficiency with CRM software and Microsoft Office Suite.
• Basic familiarity with AutoCAD or ability to interpret technical drawings.
• Strong problem-solving and customer service skills.
• Competitive base salary plus commission.
• Medical insurance, vacation and holiday pay.

Responsibilities

• Proactively reach out to new and existing customers to promote and sell Safegrain products.
• Respond to inbound inquiries and provide product and sales support.
• Develop and maintain strong customer relationships by understanding customer needs and offering appropriate solutions.
• Maintain a consistent call and follow-up schedule to support customer engagement and growth.
• Track and report on sales activity, leads, and pipeline updates through CRM and internal systems.
• Collaborate with engineering and customer support teams to resolve product or order issues.
• Stay current on industry trends, competitor products, and market developments.
• Identify opportunities for upselling, cross-selling, and new account development.
• Assist in preparing quotes, proposals, and technical documentation for customers.
• Participate in occasional trade shows or customer visits as needed (minimal travel).
• Perform other duties as assigned.

Skills

Inside sales

CRM software

Verbal communication

Written communication

AutoCAD basics

Grain handling

Customer service

Microsoft Office

Tools

AutoCAD

Job description

We’re looking for a motivated Inside Sales Representative to join our team and support the grain storage and handling industry. This role involves selling Safegrain’s full line of products to both new and existing customers, primarily via phone, email, and other virtual communication tools. You’ll serve as a key point of contact for customer inquiries, provide technical guidance, and help drive sales from our Dayton office.

Duties & Responsibilities:

• Proactively reach out to new and existing customers to promote and sell Safegrain products.
• Respond to inbound inquiries and provide prompt, accurate, and helpful product and sales support.
• Develop and maintain strong customer relationships by understanding customer needs and offering appropriate solutions.
• Maintain a consistent call and follow-up schedule to support customer engagement and growth.
• Track and report on sales activity, leads, and pipeline updates through CRM and internal systems.
• Collaborate with engineering and customer support teams to resolve product or order issues.
• Stay current on industry trends, competitor products, and market developments.
• Identify opportunities for upselling, cross-selling, and new account development.
• Assist in preparing quotes, proposals, and technical documentation for customers.
• Participate in occasional trade shows or customer visits as needed (minimal travel).
• Perform other duties as assigned.

Qualifications:

Preferred:

• 3+ years of inside sales or customer service experience, ideally in technical or industrial products
• Understanding of grain handling operations
• Strong verbal and written communication skills
• Proficiency with CRM software and Microsoft Office Suite
• Basic familiarity with AutoCAD or ability to interpret technical drawings
• Strong problem-solving and customer service skills
• Competitive base salary plus commission
• Medical insurance, vacation and holiday pay