Inside Sales Representative

Reece USA; Carrollton (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Flexible Spending Accounts

Paid Time Off (PTO)

Job summary

Reece USA is looking for an Inside Sales Representative in Carrollton, Texas, to grow our customer base and enhance branch profitability. In this role, you’ll leverage your sales skills to build strong relationships and ensure that we meet or exceed sales targets.

The ideal candidate will have a minimum of 2 years in sales and a strong background in account management. We offer comprehensive benefits, including medical and dental insurance, and paid time off.

Qualifications

• Minimum 2+ years of inside sales or account management experience.
• Proven success in meeting sales goals.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Grow customer base and drive branch profitability through relationship building.
• Engage customers through proactive outreach and accurate quoting.
• Deliver value-added plumbing solutions that meet or exceed sales targets.

Skills

Sales mindset

Relationship-building

Account management skills

Proficiency with CRM systems

Interpersonal communication

Education

High school diploma

Bachelor's degree in business or related field

Tools

CRM systems - Eclipse

Job description

Overview

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/

Responsibilities

As an Inside Sales Representative, you’ll grow the customer base and drive branch profitability by building strong relationships, understanding customer needs, and delivering value-added plumbing solutions that meet or exceed sales targets while maintaining a 90%+ customer satisfaction score. You’ll engage customers through proactive outreach, accurate quoting, and timely follow-ups to ensure project success and repeat business.

What You’ll Bring

• A results-driven sales mindset focused on achieving regional targets, driving revenue growth, and delivering exceptional customer experiences that reflect the Reece standard.
• Strong mastery of Reece product lines and sales processes—or the ability to quickly learn and apply product knowledge to lead customer conversations with confidence.
• A passion for relationship-building, embracing Reece values through trust, consistency, and solution-focused engagement that expands accounts and strengthens customer loyalty.
• Confidence in proactive selling, identifying upsell and cross-sell opportunities, delivering accurate quotes, and ensuring timely follow-up that drives repeat business and customer satisfaction.
• Excellent account management skills with the ability to manage multiple customers, timelines, and priorities while ensuring seamless project execution and on-time order fulfillment.
• A strategic, insights-driven approach to monitoring sales trends, forecasting opportunities, and implementing initiatives that consistently improve regional performance.
• A consultative, solutions-focused selling mindset that leverages expert product knowledge to recommend optimal solutions aligned with project goals and profitability.
• A customer-first attitude with the flexibility to step in wherever needed to support customers, strengthen relationships, and maintain a high standard of service.

Your Background

• Education: High school diploma or equivalent (required); bachelor’s degree in business, sales, or related field preferred.
• Experience: Minimum 2+ years of inside sales, customer service, or account management in a wholesale distribution, plumbing supply, or construction-related industry.
• Proven success in meeting or exceeding sales goals.
• Proficiency with CRM systems - Eclipse
• Strong interpersonal, communication, and negotiation skills.
• Ability to manage multiple projects in a fast-paced environment while delivering exceptional customer value.

Physical and Mental Requirements

• Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
• Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
• Operation of Office Equipment – Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
• Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
• Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
• Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Benefits

All Full-time Associates Are Eligible For The Following Benefits:

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave

Voluntary Benefits

• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream

We’re an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.