Inside Sales Representative

MSI; Brentwood (NY); Presencial; USD 65.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonuses

Paid time off

Insurance (medical, dental, vision)

Disability insurance

Life insurance

Tuition reimbursement

401(k) with company match

Descripción de la vacante

MSI in Brentwood, NY is seeking an inside sales associate to actively reach out to contractors, builders, and developers. You will handle outbound calls, build relationships, and invite clients to visit the showroom for consultations and to explore MSI products.

This role focuses on acquiring new accounts and expanding market share. The position offers a salaried, full-time role with weekend availability and a compensation range of $65,000–$70,000 per year, plus potential bonuses based on

Formación

• High School Diploma required.
• 2 years of related industry experience preferred.
• Previous retail sales experience in the industry is required.
• Ability to offer solutions that meet customer needs.
• Strong customer service skills.
• Excellent oral and written communication in English.
• Availability to work on Saturdays.

Responsabilidades

• Deliver an exceptional showroom experience by engaging with customers, offering design inspiration, and addressing inquiries via email, phone, or in person.
• Qualify walk-in customers to understand project scope and recommend MSI materials.
• Acquire new contractors/clients for MSI.
• Maintain client relationships through follow-ups and outstanding service.
• Follow up with trade customers to close sales and address quotes.
• Gain knowledge of MSI products and keep showroom updated.

Conocimientos

Customer service

Communication skills

Team collaboration

English proficiency

Multitasking

Educación

High School Diploma

Descripción del empleo

Summary

As an inside sales associate actively reaching out to contractors, builders, and developers to promote our products and services. You will engage in outbound calls, build relationships, and encourage potential clients to visit the branch for consultations and to explore our product offerings. Your efforts will focus on acquiring new accounts and expanding our market presence. The primary responsibility is to seek out and capture new market share.

Work Hours

Monday to Friday from 08:00 AM to 05:00 PM, 3 Saturday(s) a month from 09:00 AM to 01:00 PM

Seniority Level

Associate

Employment Type

Full-time

Compensation

This salaried, exempt position pays from 65000 to 70000 per year. The estimated annual pay for new hires generally ranges from $65,000 to $80,000 or more, depending on experience, education level and annual bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

• Deliver an exceptional showroom experience by engaging with customers, offering design inspiration, and addressing inquiries via email, phone, or in person.
• Qualify walk-in customers to understand their project scope and recommend MSI materials to meet their full project needs.
• Acquire new contractors/clients for MSI.
• Maintain client relationships through follow-ups and outstanding customer service.
• Actively follow up with trade customers to explore opportunities and close sales by addressing outstanding quotes and providing excellent service.
• Gain comprehensive knowledge of MSI products within the showroom.
• Ensure the showroom and displays are kept in top condition, products are updated, and marketing materials are readily available for customers.
• Perform additional duties as assigned.

Additionally, the candidate must meet the following Education and/or Experience requirements:

• High School Diploma required.
• 2 years of related industry experience preferred.
• Previous retail sales experience in the industry is required.
• Ability to offer solutions that meet customer needs.
• Strong customer service skills.
• Quick learner with the ability to understand MSI products.
• Excellent oral and written communication skills in English.
• Strong organizational skills.
• Experience using PCs and navigating multi-window environments.
• Availability to work on Saturdays.
• Knowledge of tile/stone is a plus.
• Ability to work independently or as part of a team.
• Problem-solving skills.
• Resilience in handling customer rejections.
• Bilingual abilities are a plus.

This Role Has The Following Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time OffMedical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Y ...

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to create better ...