Inside Sales Representative

New Castle Building Products, Inc.; Berlin (CT); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) with discretionary employer

A yearly review

Competitive pay

Paid vacation and holidays

Unparalleled work environment

Job summary

New Castle Building Products, Inc. is seeking an Inside Sales Representative at our East Berlin, CT location. The role emphasizes a customer-first attitude, strong communication, and the ability to learn a broad range of building materials.

The candidate will prepare quotes, generate work orders, manage returns, and coordinate deliveries with the dispatcher, while supporting the Branch Manager and maintaining product knowledge. Bilingual ability (Spanish) is preferred.

Qualifications

• Must have a can do, customer service first attitude.
• Basic math skills.
• A good memory to retain technical knowledge on building materials.
• Prior experience with sheet metal fabrication or metal roofing is a plus.
• Able to work in a fast-paced environment.
• Commitment to the Company’s mission and core values.
• Excellent communication skills.
• Spanish speaking preferred.

Responsibilities

• Prepare quotes for potential customers.
• Prepare computer generated work orders for customers.
• Handle and process customer returns.
• Work closely with Branch Manager.
• Develop and maintain technical knowledge of products sold.
• Coordinate customer delivery requirements with the dispatcher.
• Occasional purchasing of inventory.
• Maintain material stock in showroom.
• Perform other duties as assigned.

Job description

New Castle Building Products (NCBP) is a full-service distributor based in White Plains, NY. NCBP operates with seven core values: Caring, Urgency, Teamwork, Honesty, Accountability, Flexibility and Passion. All our 20+ locations from Massachusetts to Baltimore operate with these core values as their driving force. We look for team members who will display and share these values with fellow employees and customers.

Our locationbased inEast Berlin, CTis seeking an Inside Sales Representative In this role, candidates should have an outgoing personality, good communication skills and like to work with the general public.However, we arewilling to train the right candidate.

Main Job Tasks & Responsibilities:

• Preparing quotes for potential customers
• Preparing computer generated work orders for customers
• Handle and process customer returns
• Work closely with Branch Manager
• Develop and maintain a working technical knowledge of products sold
• Coordinate customer delivery requirements with the dispatcher
• Occasional purchasing of inventory
• Maintain material stock in showroom
• You will be expected to perform other duties as assigned

Qualifications:

• Must have a can do, customer service first attitude
• Basic math skills
• A good memory to be able retain a working technical knowledge on vast amounts of building materials.
• Prior experience with sheet metal fabrication or metal roofing is a plus
• Able to work in a fast-paced environment
• Commitment to the Company’s mission and its core values
• Excellent communication skills
• Spanish speaking preferred

Benefits:

We offer a full benefits package including:

• Unparalleled work environment
• Competitive pay
• Paid vacation and holidays
• Benefits: Medical/Dental/Vision/Life Insurance
• 401(k) with discretionary employer match
• A yearly review

Wage Range: $25 - $34/hour plus additional benefits. In compliance with applicable law, this range is a good faith estimate based on potential employee qualifications, operational needs and other considerations permitted by law.