Inside Sales Representative

Arc3 Gases; Baden (Beaver County); On-site; USD 36,000 - 54,000; Full time

Job summary

Arc3 Gases, Inc. in Baden, PA is seeking an Inside Sales Representative to grow profitable sales by delivering technical expertise, service, and support to customers and the sales team.

The role emphasizes building long-term relationships and timely responses to inquiries. Responsibilities include selling gases and welding supplies to walk-in customers, advising on equipment needs, and collaborating with the purchasing department to handle stock and paperwork.

Qualifications

• High School Diploma or Equivalent required.
• Welding or technical education preferred.
• Exceptional communication skills required.
• Must be able to lift up to 75 lbs and obtain CDL Hazmat endorsement.

Responsibilities

• Sell industrial, medical, and specialty gases and related equipment to walk-in customers.
• Provide timely customer service by answering calls, handling complaints, and processing paperwork.
• Advise customers on equipment and materials needed.
• Drive a company vehicle to deliver products when needed.
• Maintain professional demeanor and support team with orders.
• Notify purchasing about shortages and outages.

Skills

Communication skills

Customer service

Computer skills

Independent work

Valid driver\'s license

Welding knowledge

Education

High School Diploma or Equivalent

Welding or Technical Education

Job description

Inside Sales Representative Baden - Baden, PA 15005

Arc3 Gases is looking for a qualified individual to fill our Inside Sales Representative position for our Baden, Pennsylvania location. The most successful candidate in this role will help grow Arc3s profitable sales by effectively providing technical expertise, support, and service to existing and potential customers and Arc3s sales force.

Responsibilities and Duties

• Sell industrial, medical, and specialty gases along with welding supplies and related equipment to walk-in customers.
• Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
• Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
• Possess strong welding product knowledge and self-management skills to deliver superior customer service.
• Anticipate customer needs and expectations (i.e., product orders, potential sales, service issues, technical support needs) and share that vital information with appropriate Arc3 personnel.
• Notify the purchasing department when there is a shortage or outage of products.
• Act with integrity and a sense of urgency, be reliable and persistent, and build strong, long-term customer relationships.
• Drive a company vehicle to deliver products to customers when the primary driver is unavailable or business needs dictate.
• Always maintain a professional demeanor and appearance.
• Provide support to other team members by preparing orders and ordering supplies as needed.
• Perform any other duties that may be assigned by Arc3 Gases.

Equal Opportunity Employer. Disabled/Protected Veterans.

Qualifications

• Must be able to work in the United States
• Must be 21 years or older
• Must be able to lift and carry up to 75lbs of merchandise as needed
• Must have a valid license with clean driving record and willingness to obtain Class B CDL with Hazmat endorsement.
• Must have computer skills or some knowledge of computer order entry system.
• Must have exceptional communication skills.
• Must have the ability to work independently and under pressure to meet deadlines.

Education/Experience

• High School Diploma or Equivalent is required.
• Welding or Technical Education is preferred.