Inside Sales Rep. Vet - Northeast

Standard Process; Boston (MA); On-site; USD 39,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health care benefits

401(k) plan

Profit sharing

Wellness program

Paid time off

Educational assistance

Company outings

Job summary

Standard Process is seeking an Inside Sales Representative – Veterinary in the United States to drive sales in the veterinary market. You will engage licensed veterinarians, practice managers, and vet techs by phone and email, manage a high volume of inquiries, and convert leads into orders while maintaining accurate CRM records.

Responsibilities include meeting revenue goals, providing product information, and supporting field sales.

Qualifications

• Bachelor’s degree in Sales or Marketing preferred or equivalent work experience in related field.
• Experience in inside sales, account management or customer support is required.
• Experience in veterinary or animal health market is a plus.

Responsibilities

• Meet and exceed sales revenue and account contact goals for the territory.
• Develop professional sales relationships with veterinarians, practice managers and vet techs by phone and email.
• Manage large volumes of inbound/outbound calls and emails daily to support customers.
• Process customer orders via phone/email and log activities in CRM.
• Explain and demonstrate product features to meet customer needs and close sales.
• Travel to regional/national tradeshows to represent Standard Process.

Skills

Excellent communication

Sales skills

CRM experience

Time management

Multitasking

Education

Bachelor’s degree in Sales or Marketing preferred

Tools

CRM software

Microsoft Office

Job description

Job DescriptionFor more than 95 years, Standard Process Inc. has been a visionary leader in whole food nutrient solutions. Our whole food philosophy and mission to change lives extends far beyond our supplements to the very people we employ. This strong foundation has created an environment where our employees are seen as members of our family and are given the tools and resources to succeed, both personally and professionally.Position OverviewUnder the direction of the Veterinary Sales Manager, the Inside Sales Representative – Veterinary will be responsible for driving sales in their respective territory. The Inside Sales Representative – Veterinary will provide product information to customers and utilize the company selling process to close the sale. This role will be responsible for developing new leads and communicating with current customers through needs analysis ensuring a smooth sales process. Goals will be achieved through reaching the required number of outbound calls, emails, and other designated touch points daily to engage with qualified leads, existing accounts, and new customers.Essential FunctionsMeet and exceed assigned sales revenue and account contact goals for the territoryDevelop professional sales relationships with licensed veterinarians, practice managers and vet techs via phone and emailManage large volume of inbound and outbound calls and emails daily to support customersProcess customer orders via phone/emailUtilize professional communication skills with external customers and internal departmentsUtilize product knowledge and sales skills to identify and meet customer needsKeep up with Standard Process product and service information and updatesExplain and demonstrate features of products and servicesConvert pre-qualified leads and generate new business with existing customersPromote excellence by providing superior service to customersHandle customer inquiries (product questions, costs, shipping/tracking, etc.) as they occurAssist field sales organization on sales related activities as neededMaintain a database of customers and leads; log and record all communication and opportunities in CRM toolOrganize and prioritize customer follow up callsLearn industry, product, market segments, and appropriate tools to grow customersPartner with Sales, Customer Service, Analytics, Marketing, and Finance as needed to advance the sales processUtilize analytics and market intelligence to make confident and strategic decisions to drive business growthTravel to regional or national tradeshows and conferences to represent Standard Process in the exhibitor boothQualificationsEducation:Bachelor’s degree in Sales or Marketing preferred, or equivalent work experience in related fieldCertifications/Licenses: Veterinary technician license a plusExperience:2+ years of experience in inside sales, account management, or customer support5+ years of experience working in a veterinary clinic, or in the animal health market for either a manufacturer or distributorExperience with consultative phone sales, presenting product information, prospecting, and cold calling preferredExperience using Customer Relationship Management (CRM) software is a plusSpecialized Knowledge and Skills:Excellent communication skills both verbal and writtenResults driven individual with strong desire to succeed, high energy, self-starterStrong commitment to customer service and product descriptive skillsStrong organizational and time management skillsAdaptable, professional, courteous, and motivatedKnowledge of commonly used terms in the animal health and pet industriesAbility to multitask and work in a fast and changing environmentMust work well individually and as a member of a teamWillingness to learn new skills and actively participate in professional developmentProficiency in Microsoft Office (Word, Excel, PowerPoint) and an ability to effectively use sales and marketing software & CRMStrong internet research skills requiredNecessary CompetenciesCommunication (verbal and written)Ethics/IntegrityCustomer FocusPersonal Accountability/ProfessionalismSelling SkillsResults Oriented/Drive for ResultsPerseverance/TenacityResilienceCompensationThe anticipated hourly pay range for this position is $27.24 to $39.50, with a midpoint of $33.37. This range is based on the cost of labor in Wisconsin and may change based on labor costs in other locations. While compensation will ultimately be determined based on qualifications and experience, offers typically do not exceed the midpoint of the range!Travel Requirements5-10%Benefits PackageWe offer a comprehensive and competitive benefit package, which includes:Competitive salary and annual incentive programComprehensive health care and flexible benefit plan,Company-matched 401(k) planProfit sharing planPlatinum WELCOA award-winning wellness program, including:Daily fitness classesFree life coaching servicesGenerous monthly Standard Process supplement allowancePaid time offEducational assistanceCompany hosted outings and eventsStrong community involvementApply today and become part of the Standard Process family!Standard Process understands the importance of diversity and believes in providing equal employment opportunity for all employees and applicants for employment. Accordingly, all personnel decisions, including but not limited to hiring, compensation, promotions, training, benefits, termination, or other terms and conditions of employment, are made without regard to age, race, creed, color, disability, veteran status, marital status, sex, national origin, ancestry, arrest or conviction record, sexual preference, genetic information, or any other legally protected characteristic in accordance with law.