Inside Sales Rep - SST

Houston Dose; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development Opportunities

Paid Sick Leave

Inclusive culture

Job summary

Houston Dose is looking for an Inside Sales Rep to enhance revenue in the Houston area through outstanding customer service and effective sales support. Responsibilities include responding to calls, negotiating rental rates, and resolving customer issues efficiently.

The ideal candidate should have a Bachelor's degree or equivalent experience, excellent multitasking skills, and be a self-starter. Benefits include paid parental leave, career development opportunities, and more.

Qualifications

• Exceptional relationship-building skills.
• Strong ability to multitask in a fast-paced environment.
• Independent and self-starting with a strong structure.

Responsibilities

• Respond to all inbound calls in a professional manner.
• Review equipment requests and propose suitable solutions.
• Negotiate rates on equipment rentals.
• Identify leads for new business.
• Resolve customer issues effectively.
• Communicate delivery needs to the Logistics Manager.

Skills

Customer service skills

Multitasking ability

Interpersonal skills

Attention to detail

Education

Bachelor's degree or equivalent experience

Job description

As an Inside Sales Rep - SST (Sales Support Team) you will be responsible for proactively increasing revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts. Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence.

What you'll do

• Respond to all inbound calls in a consistent, professional and courteous manner
• Review all equipment requests and propose solutions that suit the customer's requirements
• Negotiate rates on equipment rentals in accordance with pricing policies and procedures
• Identify leads for new business and communicate to the appropriate field personnel
• Effectively resolve customer issues and coordinate solutions with other personnel
• Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
• Call on lost and/or dormant accounts to generate business
• Other duties assigned as needed

Requirements

• Bachelor's degree preferred or equivalent experience
• Exceptional relationship-building and customer service skills
• Strong ability to multitask in a fast-paced environment
• Independent, self-starter and strong self-imposed structure
• Excellent teamwork, interpersonal and communication skills
• Keen attention to detail
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Benefits

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.