Inside Sales Rep - Duro Dyne

Lennox International; Baywood (NY); On-site; USD 73,000 - 109,000; Full time

Benefits offered by this job

Salaried commission

Bonus eligibility

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Prescription drug coverage

401(k)

Short-term disability

Birthing leave (8 weeks)

bonding leave (2 weeks)

Life insurance

Long-term disability

Paid holidays

Job summary

Lennox International seeks an Inside Sales Rep to achieve revenue targets across a defined account portfolio. You will work with sales teams and report to the General Manager – Duro Dyne to drive growth, strengthen distributor relationships, and expand product penetration within the HVAC market.

The role requires 5+ years related experience, exceptional relationship-building, negotiation, and time management abilities. A bachelor’s degree is preferred, with proficient MS Office and CRM usage.

Qualifications

• Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred.
• Requires at least 5 years related experience. Must possess expert abilities in building relationships, listening, persuading, negotiating and managing time.
• Must know principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Must know principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.
• Must be effective at written and verbal communication.
• Must possess substantial industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.

Responsibilities

• Proactively promote the full portfolio of HVAC products through multiple communication channels, including phone, email, virtual meetings, and occasional in-person visits with distributors.
• Manage and grow existing HVAC distributor accounts while increasing sales through share-of-wallet expansion, new product introductions, and new distributor prospecting.
• Maintain regular, direct communication with assigned accounts to provide updates on sales performance, forecasts, and annual volume progress.
• Collaborate with Territory Managers to align on account strategies, objectives, and revenue growth initiatives.
• Utilize the company CRM system to document all sales activity, maintain accurate territory contact lists, and provide actionable feedback to internal cross-functional teams.
• Ensure pricing accuracy and actively monitor, analyze, and respond to competitive activity within the assigned territory.
• Participate in networking efforts such as trade shows, industry events, and conferences as required to build relationships and generate new business opportunities.
• Support sales initiatives through data-driven insights, disciplined follow-up, and consistent account engagement.

Skills

Relationship building

Negotiation

Time management

Persuasion

Communication

Sales principles

Customer service

MS Office

CRM software

Product knowledge

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

CRM software

Job description

Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry‑leading climate‑control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Since 1952, Duro Dyne Corporation has evolved into the leading manufacturer of sheet metal accessories and equipment for the Heating, Ventilating, and Air Conditioning industry. Duro Dyne´s extensive research and development program has introduced more cutting‑edge products than any other company in the industry, including Flexible Duct Connector, Vane Rail, Self‑Drilling Screws, and hand‑held Pinspotter machines. Headquartered in Long Island, NY, with additional manufacturing and warehousing facilities in Ohio, Colorado and Canada, Duro Dyne is committed to innovation, excellent customer service, and providing the widest variety of quality products for the HVAC industry.

What Drives Success

The Inside Sales Rep is an individual contributor responsible for achieving assigned revenue targets across a defined account portfolio. This role partners closely with the sales teams and reports directly to the General Manager – Duro Dyne to drive growth, strengthen distributor relationships, and expand product penetration within the HVAC market.

Key Responsibilities

• Proactively promote the full portfolio of HVAC products through multiple communication channels, including phone, email, virtual meetings, and occasional in‑person visits with distributors.
• Manage and grow existing HVAC distributor accounts while increasing sales through share‑of‑wallet expansion, new product introductions, and new distributor prospecting.
• Maintain regular, direct communication with assigned accounts to provide updates on sales performance, forecasts, and annual volume progress.
• Collaborate with Territory Managers to align on account strategies, objectives, and revenue growth initiatives.
• Utilize the company CRM system to document all sales activity, maintain accurate territory contact lists, and provide actionable feedback to internal cross‑functional teams.
• Ensure pricing accuracy and actively monitor, analyze, and respond to competitive activity within the assigned territory.
• Participate in networking efforts such as trade shows, industry events, and conferences as required to build relationships and generate new business opportunities.
• Support sales initiatives through data‑driven insights, disciplined follow‑up, and consistent account engagement.

Travel Requirements

• This position requires approximately 10% travel, primarily for distributor visits, trade shows, and industry events.

What We Are Looking For

• Requires a high school diploma or an equivalent combination of education and experience. A bachelor's degree or equivalent is preferred.
• Requires at least 5 years related experience. Must possess expert abilities in building relationships, listening, persuading, negotiating and managing time.
• Must know principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Must know principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.
• Must be effective at written and verbal communication.
• Must possess substantial industry and product knowledge.
• Must be able to use Microsoft Office and Customer Relationship Management software.

What We Offer

Compensation: This is a salaried commission role. The starting total compensation (salary/commissions) for this role and market is between $73k – $109k annually. Factors that may affect the starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate.

Employees in this role are also eligible for bonus in accordance with the terms of the Company’s applicable plan.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short‑term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long‑term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well‑being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!