Inside Sales Rep

Würth Group; Woodbine (TN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Company Matching

Paid Time Off and Holidays

Job summary

Würth Group is seeking a motivated Inside Sales Representative for our Norfolk, VA branch. The role focuses on maintaining and growing relationships with existing accounts and serving walk-in and inbound customers at the sales counter.

You will support the Outside Sales team, handle high-volume customer interactions, and contribute to a commission-based earnings structure. Onsite, Monday–Friday schedule with competitive benefits and advancement opportunities.

Qualifications

• 2–4 years of Inside Sales experience preferred.
• Strong communication skills with the ability to handle high-volume customer interaction.
• Proven ability to manage relationships and provide solutions in a fast-paced environment.

Responsibilities

• Manage and assist with an established range of approximately 1,000 active customer accounts (millwork fabricators, industrial woodworking companies, and high-end cabinetmakers).
• Approximately 80% emphasis on farming existing business and driving new sales within current accounts; 20% new customers.
• Staff the sales counter and serve as the first point of contact for walk-in customers.
• Handle inbound calls, emails, and texts while supporting Outside Sales Representatives.
• Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment.
• Deliver outstanding customer service that reflects Würth Wood Group's reputation as the distributor who "works hard for us."

Skills

Customer service

Communication

Relationship management

Teamwork

Job description

Overview

Wurth Wood Group is a distributor serving the cabinet and woodworking industry with a history dating back to 1983. The company emphasizes quality products, on-site training, and strong customer service from a knowledgeable team."

We are seeking a motivated Inside Sales Representative to join our Norfolk, VA branch. This role supports our customer base and outside sales team by maintaining and growing relationships with existing accounts and providing excellent service to walk-in and inbound customers.

Key Responsibilities

• Manage and assist with an established range of approximately 1,000 active customer accounts (millwork fabricators, industrial woodworking companies, and high-end cabinetmakers).
• Approximately 80% emphasis on farming existing business and driving new sales within current accounts; 20% new customers.
• Staff the sales counter and serve as the first point of contact for walk-in customers.
• Handle inbound calls, emails, and texts while supporting Outside Sales Representatives.
• Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment.
• Deliver outstanding customer service that reflects Wurth Wood Group's reputation as the distributor who "works hard for us."

Schedule

Onsite role only — this position is not remote or hybrid. Work Hours: Monday – Friday, 7:30 AM – 4:00 PM.

Compensation

This is a performance-based and commission-driven role.

Gross Annual Pretax Estimated Total Compensation: $55k to $65k

Base Compensation: $20.00/HR with the rest of the estimated earnings in the form of monthly commissions. Actual gross pretax compensation will vary based on individual performance, experience, and other factors.

Requirements

• 2-4 years of Inside Sales experience preferred.
• Industry knowledge in woodworking/building materials is a plus but not required.
• Strong communication skills with the ability to handle high-volume customer interaction.
• Proven ability to manage relationships and provide solutions in a fast-paced environment.
• Team-oriented, dependable, and customer-focused.
• Medical, Dental, and Vision Insurance
• Life Insurance
• 401(k) with Company Matching Program
• Paid Time Off and Holidays
• And much more

Why Join Wurth Wood Group?

Be part of a company with over 40 years of history and a reputation for dependable service. Work with a collaborative and knowledgeable team in a stable, growing organization. Opportunity to build a career path in Inside or Outside Sales. Apply today and join a team that works hard for its customers—and for each other.

Equal Opportunity Employer

This employer is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees. This text is intended to comply with applicable federal employment laws; for further information, please review the Know Your Rights notice from the Department of Labor.

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