Inside Sales Renewals Expert

Oracle Defunct; Atlanta (GA); Remote; USD 59,000 - 94,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Disability insurance

Life insurance

Supplemental life insurance

FSAs

Commuter benefits

401(k) with match

Paid time off

Job summary

Oracle is seeking an Inside Sales Renewals Expert for Government, Defense & Intelligence to renew SaaS contracts and identify expansion opportunities from our inside sales channel. This REMOTE role prefers candidates in the Greater DC area but is not required.

You will own renewal replenishments for a portfolio, engage customers by phone and video, forecast and close opportunities, and collaborate with cross-functional teams to ensure compliance and customer success.

Qualifications

• 4+ years in inside sales, cloud renewals or account management.
• Experience with federal or public sector clients preferred.
• Proven ability to meet quotas via phone, video and digital engagement.

Responsibilities

• Own and manage Oracle Cloud Infrastructure replenishments for a portfolio of DOW accounts.
• Drive high renewal and replenishment rates and close contracts before expiry.
• Engage customers via phone, video, and digital channels to upsell.
• Forecast, track, and close replenishments and upsell opportunities.
• Identify risks to renewals and coordinate with Customer Success and other teams.
• Maintain pipeline and activities within Oracle’s CRM and sales platforms.
• Collaborate with sales, product, support, and security on OCI solutions.

Skills

Inside sales

Cloud renewals

Account management

Negotiation

Communication

Customer service

Problem solving

Federal/public sector experience

Tools

Oracle CRM

Job description

Job Description

Power Mission-Critical Outcomes as an Oracle Inside Sales Renewals Expert for Government, Defense & Intelligence

Elevate your sales impact from the inside, supporting Oracle’s Government, Defense, and Intelligence (GDI) customers at the center of the nation’s most strategic initiatives. As a member of our high-performing Inside Sales team, you will drive SaaS contract renewals and identify expansion opportunities that help customers maximize the value of their Oracle investments.

This is a REMOTE based position with a preference for the candidate to reside in the Greater Washington DC area (not required).

Responsibilities

What You’ll Do

Own and manage the ORACLE CLOUD INFRASTRUCTURE replenishments process for a portfolio of DOW accounts—delivering high renewal and replenishment rates and closing all contracts before expiration, right from our inside sales environment.

Proactively engage DOW customers over phone, video, and digital channels to reinforce Oracle’s cloud value proposition and uncover upsell opportunities.

Serve as a trusted advisor to DOW stakeholders, build consultative relationships, and provide ongoing account management and guidance tailored to government requirements.

Accurately forecast, track, and close replenishments and upsell opportunities to meet or exceed quarterly and annual sales goals.

Identify and address risks to OCI renewals/replenishments, partnering with Customer Success and other internal teams to ensure customer satisfaction and compliance.

Efficiently manage your pipeline, accounts, and activities within Oracle’s CRM and sales platforms.

Collaborate closely with colleagues across sales, product, support, and security to communicate customer needs and advocate for tailored OCI solutions.

About You

4+ years of inside sales, cloud renewals/replenishments, account management, or related experience—ideally with federal or public sector clients.

In-depth understanding of the full sales cycle for renewals or replenishments, with a history of meeting or exceeding quotas through phone, virtual, and digital engagement.

Proven negotiation, communication, and customer service skills.

High attention to detail and ability to prioritize effectively in a fast-paced, compliance-driven sales environment.

Excellent problem-solving capabilities and a proactive approach to customer challenges.

Experience building relationships and closing cloud/technology deals with minimal direction.

Federal market or Department of War experience a strong advantage.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $28.32 to $45.29 per hour; from: $58,900 to $94,200 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50 - 65/35.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

• Medical, dental, and vision insurance, including expert medical opinion
• Short term disability and long term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days