Inside Sales/Quotations Specialist

Ohmega Technologies LLC; Culver City (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Annual bonus (LIP)

Job summary

Ohmega Ticer in Culver City, CA seeks an Inside Sales & Quotations Specialist to own the complete quote-to-order cycle, coordinate with engineering, operations and supply chain, and deliver accurate quotations while upholding pricing and policy guidelines.

The role emphasizes customer communication, timely order entry in Acumatica, export compliance screening under EAR, and ongoing opportunities to improve quoting speed and accuracy.

Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or related field preferred.
• 5+ years of inside sales, customer service, estimating, or quotation experience.
• Experience supporting customers within electronics manufacturing, PCB fabrication, semiconductor, aerospace, defense, industrial manufacturing, or engineered products environments preferred.
• Strong proficiency with ERP and CRM platforms.
• Excellent verbal and written communication skills.

Responsibilities

• Own end-to-end quote-to-order process from inquiry to order entry.
• Prepare accurate quotations by analyzing customer specs, drawings, terms, and requirements.
• Serve as the primary contact for pricing, product availability, lead times, order status, and technical coordination.
• Review purchase orders for accuracy and coordinate approvals for deviations as needed.
• Process customer sales orders in the ERP system with data integrity.
• Coordinate with Operations, Production, Engineering, and Supply Chain for material availability and schedules.
• Obtain pricing, lead times, and sourcing info from suppliers and partners for competitive quotes.
• Perform export compliance screening under EAR and company policies.
• Maintain records in the EDGE CRM to support pipeline management and forecasting.
• Partner with outside sales to develop opportunities and convert quotes.
• Follow up on quotations to maximize conversions and revenue.
• Analyze quotation trends and pricing strategies to improve competitiveness.
• Identify opportunities to improve quoting accuracy and efficiency.

Skills

Communication

Attention to detail

Organizational skills

Problem-solving

Time management

Team collaboration

Self-motivation

Independent work

Negotiation

Education

Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or related field

Tools

Acumatica ERP

Salesforce CRM

Microsoft Excel

Outlook

Job description

Description

Company Description

Ohmega Ticer defines and manufactures mission-critical electronic components for the aerospace and defense industry, as well as commercial and industrial markets. Principal product lines include RF/microwave components, optical encoders, and power products such as capacitors, resistive foils, and magnetics.

Job Summary

We are seeking a highly motivated and detail-oriented Inside Sales & Quotations Specialist to join our commercial team. This role serves as the primary liaison between customers and internal operations, owning the complete quote-to-order process from customer inquiry through order entry. The successful candidate will prepare technical quotations, coordinate cross-functional activities, manage customer communications, and support business growth by converting opportunities into sales. This position requires strong organizational skills, commercial awareness, technical aptitude, and a commitment to delivering exceptional customer experience.

Job Duties

• Own the end-to-end quote-to-order process, ensuring accurate, timely, and efficient processing of customer inquiries, quotations, sales orders, and order acknowledgments; including SOP management and process creation.
• Prepare accurate customer quotations by reviewing customer specifications, drawings, terms and conditions, and technical requirements while ensuring compliance with company pricing strategies, profitability objectives, and commercial policies.
• Serve as the primary point of contact for customers, responding promptly to inquiries regarding pricing, product availability, lead times, order status, and technical coordination.
• Review customer purchase orders for accuracy; including identifying contractual and commercial risks, recommend acceptable deviations from Company standards, and coordinate approvals with management, legal, and finance as required.
• Process customer sales orders accurately within the Acumatica ERP system, ensuring data integrity and timely order entry.
• Coordinate closely with Operations, Production, Engineering, Supply Chain, and Purchasing to confirm material availability, manufacturing capabilities, delivery schedules, and customer commitments.
• Work with suppliers and manufacturing partners to obtain pricing, lead times, technical information, and sourcing support required to prepare competitive quotations.
• Perform export compliance screening of customers, products, destinations, and transactions to ensure compliance with U.S. Export Administration Regulations (EAR), trade restrictions, and company policies.
• Maintain accurate customer, quotation, opportunity, and sales activity records within the EDGE CRM system to support pipeline management and forecasting.
• Partner with outside sales representatives to develop customer opportunities, convert quotations into sales orders, and support strategic account growth.
• Proactively follow up on outstanding quotations, sample requests, and pending customer decisions to maximize quote conversion and revenue growth.
• Resolve customer concerns professionally by coordinating cross-functional resources and escalating issues as appropriate to ensure timely resolution and customer satisfaction.
• Analyze quotation trends, booking performance, customer demand, and market conditions to provide recommendations regarding pricing strategy, customer prioritization, capacity utilization, and sales forecasting.
• Continuously identify opportunities to improve quoting accuracy, response times, customer experience, and overall sales process efficiency through standardized procedures and continuous improvement initiatives.
• Support other departments such as Purchasing, Accounting, Production as needed.

Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, Marketing, or a related field preferred. Equivalent industry experience will also be considered.
• 5+ years of inside sales, customer service, estimating, or quotation experience.
• Experience supporting customers within electronics manufacturing, PCB fabrication, semiconductor, aerospace, defense, industrial manufacturing, or engineered products environments is preferred.
• Strong proficiency in Microsoft Office, especially Excel and Outlook.
• Experience using ERP systems (Acumatica preferred) and CRM (Salesforce) platforms to manage quotations, orders, and customer opportunities.
• Knowledge of manufacturing processes, bill of materials, costing concepts, export compliance, contract requirements, etc.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to prioritize multiple projects and meet deadlines.
• Self-motivated with strong problem-solving abilities.
• Ability to work independently and as part of a collaborative team.

Preferred Skills

• Technical aptitude and ability to understand product specifications.
• Experience reading customer specifications or technical documentation.
• Negotiation and relationship-building skills.
• Understanding of PCB or electronic materials manufacturing.
• Strong analytical and time-management abilities.

Physical Requirements:

• Use of standard ESD protection & PPE in manufacturing environments

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Eligible for Annual Bonus (LIP)
• Supportive team environment
• Opportunities for career advancement

Why Join Our Team?

Join a collaborative team that manufactures highly engineered products supporting some of the world's most advanced electronics, aerospace, defense, and industrial applications. As an Inside Sales & Quotations Specialist, you will work closely with customers, engineering, operations, and business development to deliver innovative solutions while helping drive profitable growth. We offer a dynamic environment where your ideas are valued, your contributions have a direct impact on business success, and you will have opportunities to expand your technical and commercial expertise.